Extended Stay America Select Suites - Cincinnati - Florence - Airport

Anonymous 

on Expedia

5 years ago

It's a bare-bones cheap motel with the worst mattress I've ever slept on in a motel. It is a below bottom, last resort motel! 

Anonymous 

on Expedia

5 years ago

I hated the property We actually checked out early 

Chelsea 

on Expedia

6 years ago

I booked my hotel on 8/7 Wednesday. Saturday drove 4 hours away to stay at this hotel. my hotel was never booked but I have the conformation number. I had to book it their with one bed instead of two. I was very disappointed and displeased 

Anonymous 

on Expedia

6 years ago

Since the first night my toilet was clogged and all they did to fix it was give ME the plunger 

Anonymous 

on Expedia

6 years ago

Arrived at the property and could not check in. There was no staff. 

Charlotte 

on Expedia

6 years ago

AWFUL EXPERIENCE The hotel was dirty, the manager's attitude was awful. I asked for extra towel, her response was "we dont have extra towel but I can give you a dirty towel".I found pubic hair in the tub. The entire hotel smelled like smoke. I reserved a non smoking room but was given a smoking room. There was smell of marijuana all over the hotel. That hotel needs to fire the manager and clean that place. I have travel all over and never seen anything so nasty. 

Anonymous 

on Expedia

6 years ago

Incompetent management and nasty accommodations I booked two rooms and when I got there they only had me down for one and blamed it on HOTELS.COM. This was a full wknd and I had a hard time getting another hotel. No one offered anything for their error and I ended up booking another location 30 minutes away and then they didn’t know how to refund my money and I had to call my bank to put a dispute on the account. This hotel was nasty and the management was incompetent and I the hotel is not as described. They even had people... read more

Anonymous 

on Expedia

6 years ago

The entire property smelled like cigarettes! The remote was missing and I called the front desk. She told me I needed to come to the front desk to get a replacement. The replacement was in the package and I had to figure out how to program it. Pillows were missing from the very uncomfortable bed! Never going back!