Extended Stay America Select Suites - Cincinnati - Florence - Airport

Anonymous 

on Expedia

6 years ago

By far the worse place I have stayed in resent years. I have stayed in better road motels. Theu have no front desk staff at night so you have to call someone to "come down" for a late check in. The room has absolutely the minimums, the sheets and towels are old.... terrible!! 

Tamara 

on Expedia

6 years ago

Awful This is not a hotel it’s an extended stay. There’s never anyone at the desk and it’s very noisy so if you’re looking for a place to have a good nights sleep this is not the place for you. The beds are on some type of spring and whenever you move it makes the loudest noise and the mattress moves off of it. There are bed bugs so bring your bug spray!! If you’re use to great and friendly customer service this is not where you will find it. Stay away from this place!! 

Anonymous 

on Expedia

6 years ago

Don’t expect anything from the front desk I was told multiple times I could come down to the front desk for towels and toilet paper. Was told instead to come the next day. This went on for almost a week. When I called to complain about it, support hung up on me. Terrible place, but super cheap. Might call support and let them know, but with support like that, I do not know if that is possible. 

Anonymous 

on Expedia

6 years ago

It smelled of cigarette smoke in the hallways. It was so bad it took your breath. The room was clean but the mattress was worn out and had a broken spring sticking up through the cover. No hairdryer, no coffee pot, 2 towels and wash clothes for 3 people. 

Srikar 

on Expedia

6 years ago

It is bad. i came two times to service desk at working hours , no one there to assist 

Joseph 

on Expedia

6 years ago

I will never stay there again.... It is an extended stay hotel but Everything smelled like smoke. On matter how much I cleaned it still stunk. Great place it you are a smoker. 

Linda 

on Expedia

6 years ago

Never again We’ve never stayed at a Woodspring Suites before and don’t plan to again. Our sheets had hair and unidentified stuff on it. (They did change the bedding for us when we complained.) Our nonsmoking room had a cigarette butt in the wastebasket and ashes in the sink, plus the room smelled smoky. Uncomfortable beds, no amenities to speak of, no thank you. 

Anonymous 

on Expedia

6 years ago

Bed was broken. Housekeeper was unprofessional. Was supposed to be non smoking and the whole 4th floor smelled like smoke. Was moved to another room and the tv did not work. Air conditioner put off a funny smell. Beds were not made up nicely and you would basically be sleeping on a cot. Do not recommended.