Extended Stay America Select Suites - Cincinnati - Florence - Airport

Gregory 

on Expedia

6 years ago

Worst beds -ever! Very bare bones. Beds sucked and someone tried to enter our room at 3:00 am (scared us to death). Beds sounded broken and woke with a very sore back (unusually) won’t do that again! 

Shelia 

on Expedia

6 years ago

Don’t stay here unless you want a contact high! This is NOT your average hotel. Do not expect someone to be on staff at the front desk 24/7 because they are not. The website says this location is 100% smoke-free that is 100% inaccurate. I did ask for a smoke-free room but the smell of Skunk-weed Marijuana was so overwhelming in the building and especially on my floor that it left the most horrible stench in our room and the entire hotel. Our room was clean but I would definitely not stay here again or recommend it to anyone. 

HARIKRISHNA 

on Expedia

6 years ago

Not a good stay Rooms were smelling bad with cigarette smoke and no cleanliness at all. 

joseph 

on Expedia

6 years ago

Extended Stay with Section 8 Families This place was presented as a step above a motel, however this is at best a 1 star motel. It is an extended stay with section 8 families living there. Beds were terrible and A.C. was loud! Stear clear of this place...shame on hotels.com for mis-representing this place! 

Anonymous 

on Expedia

6 years ago

Not what I expected. I stayed in a room with a kitchenette. The kitchen did not have any cooking utensils, silverware, cups or pots/pans. When I inquired about this at desk. I told that they sell those items there. This would have been good information to have prior to booking the room. I also inquired about clean towels from housekeeping. I was told that housekeeping only comes every 2 weeks! I was able to exchange my dirty towel for clean ones, if I brought them up to front desk. Overall, the stay was not what I expected. 

Princess 

on Expedia

6 years ago

Staff unappreciated The only reason my work stay was pleasant was the fact that Destine the night desk clerk was above and beyond helpful. She greeted me with a smile and not like the other evelyn the most unfriendly miserable desk clerk. It displays she isn't very happy in her job. Back to the only reason I would stay again at this particular hotel is Destine an excellent employee very people oriented and focused on providing the best experience for the many guest she encounters. Beth checked me in to my first room very dir... read more

Anonymous 

on Expedia

6 years ago

I thought it was a non smoking facility and definitely wasn’t, had to go buy air freshener because it smelled so bad. Blood on the bathroom floor. Supposed to have 2 queen beds and they where full size. The Air didn’t work and it looked like a bunch of druggies hanging around inside and out.