Extended Stay America Select Suites - Cleveland - Avon

JEFFERY 

on Expedia

7 years ago

Unprofessional Staff I have never stayed at a hotel with such uninformed argumentative staff members this includes the so-called area manager and I travel for work all the time all over this country 

Anonymous 

on Expedia

7 years ago

Dirty towels, filthy carpet, dirty tub. Requesting a refund. Could not sleep knowing that towels were not chasnged. Had to check out after 1 night. Had planned to stay longer. 

Lisa 

on Expedia

7 years ago

Bad ! 

Anonymous 

on Expedia

7 years ago

Worst Experience Living in an Extended Stay Hotel! Never once did they clean our room and we stayed a total of five weeks. We were supposed to exchange our bed linen and towels for clean ones, but this was just for sheets and pillow cases. We were supposed to wash the blankets, so we said, the heck with it and washed everything including the towels. We had to take our own trash down to the outside dumpster and clean our own room, this means we needed a broom, a dust pan, a mop and cleaning products. The parking lot was alway... read more

Denise 

on Expedia

7 years ago

Terrible. Walls and ceiling paper thin. Like a cheap apartment building. Could hear pounding and walking. Bed was like something out of a dorm room No wash cloths. No coffee or machine anywhere on the premise. We wasted our money because we didn't even stay longer than an hour. 

Anonymous 

on Expedia

7 years ago

You be unhappy over all First room was dirty smell like stinky feet. 

Anonymous 

on Expedia

7 years ago

Smoke smells bad ! Spend a few $$$ more I'm not big on leaving reviews. BUT in this case very disappointed ! Showed up couple of people bowling in the hallway ( Yes Bowling ! ) thought ok .. Not the hotels fault ! Got in room at a glance it looked clean .. However after being there a hour the smell got to my kids , kept complaining it stinks ... So I tried to figure out where it was coming from , It was the side of the bed next to window . It looked like someone spilled a ashtray ! And it never got cleaned , So then I pulled... read more

Curtis 

on Expedia

8 years ago

Hotel is old, bed was not made, no pillowcase on p Also, they charged my debit card and credit card both for one nights stay. I had put my debit card down to hold room and upon check in placed my AMEX down. Both cards were charged the room night. It is still not settled. 

Terese 

on Expedia

8 years ago

Horrible experience! The sheets on one of the beds had not been changed so we had to sleep on top of them. The surrounding neighborhood was nice but my husband woke up, looked out of the window to find 3 apparently homeless men sitting under our window. It appears this is a transient motel after overhearing some conversation on our way in. I do not recommend it.