Extended Stay America Select Suites - Colorado Springs - Airport

Jesse 

on Expedia

2 years ago

Horrible place to stay. I can't believe extended stay america let's thier name be on this building. Staff is lazy and rude. Rooms are dirty and run down. Hot water barely works. TV didn't work. Bed is almost unbareable . Front desk staff doesn't want to do anything. They get irritated when you show up at thier desk. Would have been better off at motel 6. Econo lodge down the road was cheaper and much better. 

Thanh 

on Expedia

2 years ago

They gave us a room which hasn’t been clean. Dirty floor, bugs in the fridge and no bed sheet. Talk to front desk and got another room which they claim was clean and ready. Floor was still dirty. Dead flies everywhere. Not enough pillows on bed. Nothing in bathroom but toilet paper and towels. Hall way smell like cigarettes. And elevator was dirty. 

Anonymous 

on Expedia

2 years ago

Absolutely Terrible, never again This place was the worst I have EVER seen. The place was totally filthy, and there was a lot of loitering inside and outside. The front desk associate was talking with loitering 'friends' and talking about people they had problems with and wanted to fight. There were barking dogs all throughout the hall. 

Juan 

on Expedia

3 years ago

Dirty hotel , service to get into our room took a long time, the bed was on a stand if that makes sense didn’t feel comfy at all seemed like a place where locals stay a lot that don’t look friendly only had sheets to cover up with like I said not very welcoming feeling 

Yosselyn 

on Expedia

3 years ago

The girl at the front desk tried to cancel the booking and making us pay again even though i paid through Expedia already. The check in time was five hours late because the room wasn’t ready. 

Michael 

on Expedia

3 years ago

If I could rate less than 1 star I would. Property was ok when you 1st arrive and go to the desk, check in, and pay. Once you walk through the door to the actual hotel, it's a different story. 1st thing was we were assaulted with a horrible smell. Only way to describe it was a combination of urine, seafood, and Marijuana. There was trash in the hallways. The room wasn't much better. Rust on the stove and in the microwave. The toilet still had feces in it and the shower had hair all over it. We were afraid to even attempt to ... read more

Antonio 

on Expedia

3 years ago

This was by far the dirtiest place I have ever booked the pictures that are posted on this site are not even close to the actual conditions. I walked in to my room turned heel and walked out. The hotel charged me for the full stay. This is definitely a bait and switch on hotels.com part.