This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Colorado Springs - Airport
- Hotels
- Colorado Springs, CO
About this business
Location details
555 Airport Creek Point, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very rude people at the front desk!!!!!!!! WILL NOT STAY HERE AGAIN.
Business response:
Thank you for taking time to review our hotel. We’re sorry you got a bad impression of our hotel staff, Lesley. Our goal is to provide an all-around positive experience for every guest; we are sorry this was not the case for you. Best wishes in your future travels.
Disappointing
Business response:
I'm so sorry to hear that our hotel did not meet your expectations, Karen. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. Best wishes in all your future travels.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Other than non-stop noise from the floor above not that bad reasonably priced
Business response:
We are so sorry to hear that you were disturbed by noise from your neighbors during your stay, Timothy. We apologize for the inconvenience and look forward to welcoming you back the next time you’re in the area for a much quieter visit.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area, Demi.
Between the hours of 9pm-10am I couldn’t get any toilet tissue for my kids
Business response:
We're so sorry to hear about your difficulty reaching the Front Desk during your stay, Ashley. We apologize for the inconvenience and hope you were able to enjoy a pleasant stay otherwise. We will certainly use your feedback to help us improve and can assure you that we will address this with our team. Thank you.
Business response:
Thank you for taking time to review our hotel, Eric. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
My laptop was stolen from my car and tub drain was clogged no one was able to fix it.
Business response:
Oh no! We are so sorry to learn of your experience and that this unfortunate event took place at our property, Dominique. This is in no way the type of stay that we intended for you to have and are saddened that you had to go through this. We understand the importance of you, and your belongings being in safe hands and are so sorry that this happened. We will make sure that we forward the details of your experience to upper management for review. Thank you so much for taking the time to review your stay and we wish you all t... read more
Only go if you have too much Staff is very unprofessional. Appearance is good but once you get in there you can see where housekeeping lacks skill. Beds are very uncomfortable probably need newer ones. You have to argue for tp one thing in life i never thought you had to ask or BEG for. Staff does whatever they want if you need the front desk goodluck!! All staff seems to live at this hotel so they just do what they want when they want and their manager does the same maybe they need to look into a new management team while t... read more
Business response:
We can't apologize enough for the problems that you experienced with the overall cleanliness of your room, and the discomfort of the bed. We work hard to make your time with us feel like home and we are so disappointed to see that this did not happen for you. Your feedback will help us identify the areas that we are falling short in and improve upon them. Thank you so much for taking the time to share the details of your experience and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs - Airport
How is Extended Stay America Select Suites - Colorado Springs - Airport rated?
Extended Stay America Select Suites - Colorado Springs - Airport has a 3 star rating with 1,023 reviews.
When is Extended Stay America Select Suites - Colorado Springs - Airport open?
Extended Stay America Select Suites - Colorado Springs - Airport is open now. It will close tomorrow at 12:00 a.m.