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Extended Stay America Select Suites - Colorado Springs - Airport
- Hotels
- Colorado Springs, CO
About this business
Location details
555 Airport Creek Point, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Business response:
I'm sorry you did not enjoy a thoroughly wonderful stay with us. Would you consider returning to give us another opportunity to wow you?
May roofbag was stolen from my car because corporate is too cheap to install surveillance cameras!
Business response:
Oh no! I'm so sorry to hear about this. I hope you were able to work with the police to get your belongings back. How frustrating.
Do not reccomend You have to pay for clean towels.. their is no type of room cleaning only once a week. And your reaponsable for taking out your own trash but theirs no dumpster to use. Beds are hard as a rock. Will not stay here again
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We are known for our affordable, clean, and comfortable rooms and we’re sorry that was not your experience. Thank you for your feedback and we wish you the best in your future travels.
Extremely dirty they don’t even give u tissue the door was out of alignment do the deadbolt wouldn’t lock the entire place smelled there were tons of bugs in the hallways and stairways and even the room we ran out of toilet paper and couldn’t find anyone to get us any more
Business response:
Thank you for taking the time to provide us with feedback on your stay. We value your comments and are sorry to hear that your experience was a negative one during this stay. We work hard to provide affordable, clean, and comfortable rooms and we’re sorry your stay fell short and disappointed you so much. We hope you’ll consider us again for a much better experience.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Crappy staff. I reserved a room with a couch for my kids to sleep on. And they changed us to a tiny. Room. I had to get my own mattress for my kids. Our truck was ransacked and they were no help what so ever.Tons of Inportant information gone. I now have 500$ in stuff missing, including the tittle, registration and insurance information to do all over again. And nk kne would talk to us about any of it. They gave us a note on our door saying our room was over crowded withthings and smelled. Well if we had gotten the bigfer ro... read more
Business response:
I received a copy of your recent survey and I wanted to take a moment to personally respond. It upsets me to hear that there was an issue with the room type you thought that you had booked, I can understand how that would have been frustrating for a larger family. I will be reaching out you directly to discuss the issues you experienced further. I am truly sorry for your experience. To ensure that something like this does not happen again, I will be sure to share your words with my team. Thank you for sharing your experience... read more
The hotel is close to the airport which was good but the entire hotel smelt like cigarettes. Bed was not very comfortable.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our beds did not meet your expectations and for a smoke odor your encountered during your stay with us. We apologize for the inconvenience this caused you. Thank you for your feedback.
I thought it would be convenient, but the filth detracted from that.
Business response:
I'm sorry to hear that you were not satisfied with the cleanliness of your room and I apologize for the inconvenience.
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs - Airport
How is Extended Stay America Select Suites - Colorado Springs - Airport rated?
Extended Stay America Select Suites - Colorado Springs - Airport has a 3 star rating with 1,023 reviews.
When is Extended Stay America Select Suites - Colorado Springs - Airport open?
Extended Stay America Select Suites - Colorado Springs - Airport is open now. It will close tomorrow at 12:00 a.m.