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Extended Stay America Select Suites - Colorado Springs - Airport
- Hotels
- Colorado Springs, CO
About this business
Location details
555 Airport Creek Point, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
wifi was not free, had to pay for premium wifi that still didnt work. Bed was not comfortable, mostly springs. homeless people screaming outside the whole night by mcdonalds
Business response:
Thank you for your feedback regarding your recent stay at our hotel. We are so sorry for the noise disruptions, bed discomfort and wi-fi troubles during your stay. We know how important these connections are - and we apologize for the troubles that you experienced. We are looking into our internet issues and ensuring that we can deliver consistent connections to all our guests. We hope you will give us another chance next time your travels bring you to town.
Business response:
We are so disappointed to see that we did not exceed your expectations during your time at our hotel, Kara. We strive to deliver excellent service and we apologize that this was not your experience with us.
Business response:
Hi, Chrystal. We are so sorry to see that your stay with us was not the exceptional one that we intended for you. Thank you for taking the time to let us know how we are doing.
Business response:
Thank you for taking the time to review our hotel. We are disappointed to see that your stay was not the exceptional one that we intended for you. We hope that you will give us an opportunity to create a better experience for you the next time your travels bring you to the area.
I booked a 2 bedroom. My daughter slept on the floor because all they had was 1twin bed room!!
I had to stay here because of the price. Thats the only positive thing. Everything else is crap. My room was finally cleaned after 14 days and my bedsheet was not changed. Instead another linen was placed on top of the old one.the towels had hair on them that wasnt mine.
Business response:
We are horrified that this is the impression you got and will be addressing these issues you've noted. Thank you for sharing your feedback.
One of the worst hotel rooms that I stayed in very uncomfortable beds outdated dirty broken bathroom not recommend at all
Business response:
I'm horrified that you got such a bad impression of our hotel. Thank you for sharing your feedback so we can attend to and address these issues. We truly appreciate hearing from you.
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs - Airport
How is Extended Stay America Select Suites - Colorado Springs - Airport rated?
Extended Stay America Select Suites - Colorado Springs - Airport has a 3 star rating with 1,023 reviews.
When is Extended Stay America Select Suites - Colorado Springs - Airport open?
Extended Stay America Select Suites - Colorado Springs - Airport is open now. It will close tomorrow at 12:00 a.m.