Extended Stay America Select Suites - Colorado Springs - Airport

Lauren 

on Expedia

6 years ago

Bad customer service Overbooked couldn’t get us a room. 

Kathy 

on Expedia

6 years ago

The ad did not say this is NOT a full service motel. Room was big and clean, but no coffee pot, no shampoo, no hair dryer. If you want extra towels you have to pay for them. No lights on the night stand. No breakfast in the morning. No lobby, you have to have a room key to get past the tiny check in desk. Elevator was really dirty. Will not stay there again. 

Anonymous 

on Expedia

6 years ago

I did not feel safe, there were pan handlers within 150' of the property. It was dirty absolutely no ammenities. I stayed for about an hour working then left and checked into another property. This property should never be recommended. 

Eddie 

on Expedia

6 years ago

When we checked in the receptionist was very friendly and polite, but when got to our room there were towels in the bathroom floor and the beds were not made. We knew that the room wasn’t prepared for the next guests. We went back to the receptionist and informed her, she gave us another room quickly, apologized and explained to us that there is no room service, but if we wanted to bring the towels down to her they would exchange them for free. They came into the room once on a Thursday and changed the towels and replaced th... read more

Harry 

on Expedia

6 years ago

Ugly Hotel Not so good ! 

Anonymous 

on Expedia

7 years ago

May not provide value for the cost Pets are allowed, so hearing dogs barking at night is a real possibility. The hotel has few to no amenities (no lobby, no coffee, no iron/board in the room). The room was not well cleaned. 

Susan 

on Expedia

7 years ago

Won't stay at a WoodSpring Suites hotel again. While I err on the side of being positive in my reviews, I have to be honest. My experience at this hotel was not good. To be fair, there were some positives: It was within 5 miles of the airport. The guests (and all of their dogs) were friendly. Appreciated that. Shower worked well and the water was hot. The front desk guy was polite and earnest (though very poorly trained...it took about 35-40 minutes to check in three people). My room had a fridge and small stove top which wo... read more

Anonymous 

on Expedia

7 years ago

Didn’t like hotel WiFi was non existence parking was sparse. The bed was the worse I’ve slept in. The bed seem to be a cot with full size mattress. 

Robert 

on Expedia

7 years ago

Waisted money It feels more like a dormitory then it did a motel. There was no staff anywhere. Front desk was closed the whole time we was there. They give you 3 towels to shower with and one was for the floor to dry your feet off. The elevator was gross, every time we got in it, it had a different smell. The bed was uncomfortable, I had to make sure it wasn’t an air mattress.