This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Dayton - Miamisburg
- Hotels
- Dayton, OH
About this business
Location details
3787 Summit Glen Dr, Dayton, OH, 45449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating, Kelly. We are so disappointed to see the low rating and apologize for any issues that you had that led to the low score. We will use this as an opportunity to improve.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you, Carl. Thank you for rating our hotel.
Business response:
Thank you for taking time to review our hotel, Cody. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Not fair! My stay was not good this time and actually got kicked out because they have a strict policy about how they run their hotel and I wasn't even on the property or even in the state and I get a phone call that I have to hurry back cause I am getting thrown out because my roommates had a contertation and now they want to make me the bad guy after just paying my rent and they wouldn't give me back. Tommy is
Business response:
Thank you for your detailed review, Ashley. We are so sorry to hear that this was your experience. So that we remain fair and consistent, we ask that all guests abide by the policies that are set. Our staff works hard to assure that they are enforcing these rules justly. We apologize if this caused any inconvenience and hope that your future travels are wonderful ones.
Business response:
Thank you for your review. We are so disappointed to see that you did not enjoy your time with us. We hope that all your future travels are wonderful ones.
Roach coach Roaches everywhere... floors gross not swept whole room gross will never stay again
Business response:
Oh no! We are shocked to hear that this was your experience, Shana. We can assure you that our team works hard to create an exceptionally clean experience, and we can't apologize enough that this was not your experience. We can assure you that we will address this with our team at the property for immediate action and resolve. Thank you for helping us improve in this area for all our future guests.
Business response:
Thank you for taking the time to review your recent stay at our hotel. We are so sorry that you did not enjoy you time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Felt like Wood springs Well I used hotels.com to secure my week long stay at woodsprings. I was surprised to be put on the third floor for such an extended stay. Knowing I'd have more things to carry to and from my room. The hotel was at most 50 capacity. My route to room required alot of walking either way I chose. The faster and easiest being stairs unfortunately. The place was clean altho they said they only clean once every 14 days. That is everything from refil toilet paper exchange set of sheets 2rags 2towels and two t... read more
Business response:
I can't tell you how disappointing it is to read about all the inconveniences that you experienced during your visit, Kaleb. We are so sorry if you were not aware of our unique amenity offerings, as well as the problems with the bed and being put on the 3rd floor. We sincerely apologize for leaving you with such a bad impression of our hotel. We will make sure that we notify the property of the issues that you reported so that we can use this as an opportunity for improvement to maximize the guest experience.
Very disappointed. First the non smoking room very smelling cigarettes. You will always find seemed like long term staying guests wondering in parking lot. No one including some staff member wearing mask.
Business response:
We are so disappointed to see that your stay was not filled with the level of cleanliness and hospitality that we intended for you. We sincerely apologize for the unpleasant odors and lack of masks being worn. We can assure you that we take the safety and health of our guests extremely seriously and will address these concerns with our property directly for immediate action and resolve. We hope that all your future travels are wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Dayton - Miamisburg
How is Extended Stay America Select Suites - Dayton - Miamisburg rated?
Extended Stay America Select Suites - Dayton - Miamisburg has a 3.5 star rating with 1,092 reviews.
When is Extended Stay America Select Suites - Dayton - Miamisburg open?
Extended Stay America Select Suites - Dayton - Miamisburg is open now. It will close tomorrow at 12:00 a.m.