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Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
there was an strong smell of marihuana in the room, maybe the next door or downstairs were smoking, I did not see anybody doing it, but the smell was there. Also, the carpet of the room was dirty. Just entering the room, I felt very uncomfortable, we ended up leaving and checked in at another hotel.
Business response:
Dear Willy, Thank you for taking the time to leave a review. Our goal is to ensure every guest has a memorable and enjoyable experience. Therefore, we apologize for falling short of meeting your expectations. Your feedback is greatly appreciated as it allows us to improve our guest experience. We will address these concerns appropriately and sincerely regret any inconvenience you experienced. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
No shampoo or conditioner, tv didn't work, smoke detector was beeping, - good lighting on the exterior however for safely
Business response:
Dear Erik, Thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with your room amenities. We welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable; we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Sincerely,Hotel Management
Never check in
Business response:
Dear Jeremy, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
NOT AGAIN Noisey, dirty, didn't answer phone, no blankets.
Business response:
Dear Rebecca, Thank you for choosing our hotel. Please accept our sincerest apologies for not providing you with a satisfactory stay. We aim to deliver exceptional service; therefore, we regret this was not your experience. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Si... read more
Deverian checar mejor a quienes hacen limpieza
Business response:
Dear Jose, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the exceptional service you deserve in the near future.Sincerely,Hotel Management
Run for your pocket books sake !! Awe arrived early on Friday October 27, 2023 . The women that checked us in was very nice and accommodating. However, it snowed the next day and the heater was broken and there were roaches in the room . I have stayed here several time before that why We can back. Seems like the place in under new management and they don’t seem to vare
Business response:
Dear Mikestris, We appreciate your loyalty to our brand. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. Your feedback is valuable to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. We are happy to know that our team took good care of you, so we hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Mana... read more
I would not recommend anyone to stay here
Business response:
Dear Sarah, Thank you for sharing your review. We would like to apologize for the experience you had during your stay at our hotel. We aim to provide every guest with exceptional hospitality, and we regret that we were not able to meet your expectations. We appreciate your feedback and hope you will give us another chance to make it right. We will do everything in our power to ensure that your next stay with us is a memorable one. Thank you again for taking the time to share your thoughts with us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 3.4 star rating with 2,830 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.