This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When I made the reservation on Expedia, I opted to pay for the room on the last day. When I got to the motel, I was told I had to pay in advance. This is false advertising on the part of the motel. I feel people would come here based on the fact that they could pay when they leave. Not so for short stays as was mine. Upon my arrival, no one was at the front desk. No sign indicating when they would return. I was given a room on the side that fronted a busy road in Denver. There were other rooms, other sides, that I could have... read more
Business response:
Dear Jerry, thank you for choosing our hotel during your recent visit to our area. We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. We are taking appropriate steps to ensure future guests do not encounter the same issues. It was an honor to host your visit, and we hope yo... read more
Lots of noise and dogs barking. My room was disgusting with stains everywhere and the smell of weed and cigarettes.
Business response:
Dear Alejandro, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you experienced is not acceptable by our standards. We will take the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management
No real breakfast despite it in the description
Business response:
Naomi, thank you for taking the time to share your observations with us. We apologize for not meeting all of your expectations with our complimentary grab-and-go breakfast. We value your feedback as we continually strive to improve our guest experience, and we have noted your comments for future changes. We hope you will revisit us whenever you are in the area. Sincerely,Hotel Management
Never again
Business response:
Darnell, thank you for being our guest and sharing your review. Please accept our apologies for not providing exceptional hospitality during your visit. Our intention is never to disappoint a guest; your feedback is essential to us. We hope you will change your mind and give us another opportunity to provide you with an excellent stay. Thank you again, and safe travels.Sincerely,Hotel Management
Don’t waste your money
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 3.4 star rating with 2,825 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.