Extended Stay America Select Suites - Durham - University

Elijah 

on Expedia

6 years ago

You get what you pay for. Totally awful. Very poor hotel and stay. It was so dirty and awful. I tried to leave but they would not refund me even with my complaints. The room was so dirty and reeked of cigarette. There was a full ash tray, dirty stained walls, and the tv was left on in my room, which told me no one came to clean it from the previous guest. Very upset. Not to mention Wifi didn't work either just to top it off. 

Scott 

on Expedia

6 years ago

Crap, real crap. This place sucks. They're not even trying! No towels?!!! Couldn't towels until the morning. Then I had to walk down to get 'em. NEVER serviced the room during my 5 night stay. I had to empty my own trash. Had to walk down to get more liners for trash bucket. Shower had a horrific sound. You deal with it or go dirty. 25% of the available TV channels come in clear. You may have to wiggle the cable. Fridge was stained. No plates or cutlery as promised. Pretty bad. 

Pamela 

on Expedia

6 years ago

Worst hotel I ever stayed in. Very dirty. No cookware in kitchen. No chairs to sit at table to eat. Grab and go breakfast was a laugh. Only thing good was the coffee. 

Charles 

on Expedia

6 years ago

Very bad!!!! There was roaches in the bath tub, and no towels, nasty refrigerator on the outside. The room smelled like mildew, the phone nor clock worked no mirror, only basic analog channels, and noisy from the room above. I could not recommend this hotel to anyone. 

Anonymous 

on Expedia

6 years ago

Bad Is bad all dirty i wish give my money back... 

Anonymous 

on Expedia

6 years ago

Avoid if you can ! The room that I had got had not been used in a while and it had lots of dry leaves and empty beer cans lying outside the front door. Room service was horrible. The phone wasn’t working, there was no trash can provided and the microwave glass plate was missing. The receptionist was busy servicing other clients and I had to stand in long queue for each of those requests. I could not sleep well in the night as guests in the adjacent room were partying whole night with loud music and lots of alcohol. 

Anonymous 

on Expedia

6 years ago

The customer service the workers were good but the overall hotel experience was trash as hell 

david 

on Expedia

6 years ago

Avoid I called hotel,in the afternoon to let them know I would check in after 10 PM. I was reassured my room would be available. I called when I was in my way, had car trouble. I was told I could nit cancel by a woman. When I arrived there were no rooms available. I duke to the gig behind the Dept he said no rooms. I informed him I had called a few minutes prior and spoke to a woman. He said he was the only person working there was no woman. He verified I call the right number as shown in my recent calls. Shortly there after... read more