Extended Stay America Select Suites - Durham - University

Anonymous 

on Expedia

7 years ago

Will never stay here again the room is very dirty (carpet toilet, sink...) and full of smells of cigarettes although we asked for a non-smoking room. the temperature of shower water is very difficult to adjust right. The service is very slow. It's the worst hotel we have ever stayed. Never agian! 

Anonymous 

on Expedia

7 years ago

Room smelled and didn't seem clean. Not enough towels and none were brought after we asked for them. Hallways and elevator littered with cigarette butts. Elevator reeks of nicotine since employees smoke in elevator and in the hallways. Do NOT recommend 

Eric 

on Expedia

7 years ago

The reservation with hotels.com was not forwarded to the hotel as made (it was supposed to be two rooms, but only one was on file when I arrived). The rooms were clean, but in a state of disrepair, and even though they were listed as non-smoking, the original rooms provided smelled horribly from smoke. Additionally, I have never stayed in a room advertised to offer a kitchen (which these rooms did) that had no plates, cups or utensils - at all! plus, the beds only had sheets and bedspreads, no blankets. the only positive to ... read more

Anonymous 

on Expedia

7 years ago

Toilet problems. Old furniture. No light on night stand. No kitchen equiptment i.e pots dishware. Employees pleasant Rug needed cleaning 

promi 

on Expedia

7 years ago

The hotel staff are unfriendly, dirty corridor , broken shower . A lady worked over there is completely stupid. 

Ed 

on Expedia

7 years ago

Ok for the price 

Anonymous 

on Expedia

7 years ago

Hotel entre a UNC e Duke Hotel bem localizado, porém necessita manutenção urgentemente. Quartos sujos e o entorno também. Recepção minúscula . Devido as condições, cria-se uma situação de insegurança. 

Anonymous 

on Expedia

7 years ago

The room had no towels, rags, or cover on the bed. I tried to use the room phone to contact housekeeping the phone didn’t work. The office said they would have housekeeping and maintenance come to fix all the problems. No one ever came. Also on the day of checking in I was told I had to make an deposit on top of already paying for my room. When I asked was this just something that this location does. The lady stated that all their locations does it, and when I said I stated at an different location the previous week and wasn... read more