Extended Stay America Select Suites - Durham - University

Carl 

on Expedia

7 years ago

Due to heavy traffic, I had a very late check-in and the front desk was closed. No one answered the phone. It took repeated attempts from me and others to finally be able to check in with an over thirty minute wait. The room was adequate with nothing special. The floors were sticky. And the breakfast consisted of hot water (with coffee grounds in it) or coffee and oat bars or an instant oatmeal packet. 

mona 

on Expedia

7 years ago

Double charged for room Hotel charged us for tbe room plus expedia charged us 

marvin 

on Expedia

7 years ago

Would never stay at this hotel ever again It was trouble 

Anonymous 

on Expedia

7 years ago

Never Again The first room wasn't even ready. I wanted to check in at 3:30 am was told it would be ok, When I got their no one was there to check me in so I only stayed one night instead if two. the room I got has no dishes no pots and pans no silver wear. The walls need painting. 

Anonymous 

on Expedia

7 years ago

Bad choice.. I arrived around 1:15p after driving 7hrs.. The rooms were not available whovh was understandable. My 1st room was pretty decent but the equiptment was damaged. I was moved to another room which had permanent all over the dresser and table. The curtains needed cleaning. The tub had stains and the counter in the bathroom was pretty bad. I felt uncomfortable sleeping in the bed so i was up all night. Employees were very friendly and apologetic. 

Amanda 

on Expedia

7 years ago

A dump 

Anonymous 

on Expedia

7 years ago

Not so great- but okay. When arriving,... the garbage getting out of the elevator was disgusting, Then, elevator and room was awful with the smell of smoke. Had to change room and it still smelled terrible. No hangers or room service. Hotel very run down. Convenient to shopping center in walking distance. Staff was very nice. 

shakiva 

on Expedia

7 years ago

Horrible All I will say is I have reported this hotel and was very dissatisfied. I hope that no one ever goes there. Truthfully I want my money back and for that hotel to be demolished and rebuilded. Just a waste of building with waste in it.... I travel so this was by far the first and last time I will stay in an extended stay!!!!!!!! 

JJ 

on Expedia

7 years ago

Horrible Conditions Mold on bathroom curtain, shower rod about to fall off, mattress had horrible stains cigarettes holes covered up with white sheet, no turn down service, no replacement of soap or shampoo, heaters fan broken made love clicking noise when on.