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Extended Stay America Select Suites - Fayetteville
- Hotels
- Fayetteville, NC
About this business
Location details
770 W. Rowan St., Fayetteville, NC, 28301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Drug infested, unprofessional, not safe as one would think it would. They enter your room without knocking, rooms smell like a dog kennel. They doors to enter the hotel is always open.
Business response:
Thank you for bringing the issues with the cleanliness and customer service to our attention, Andy. We can't apologize enough for failing to exceed your expectations and deliver a clean and comfortable stay. We will make sure that we take your feedback and address it at the property level for proper action and review. Thank you for letting us know how we are coming across, and we wish you all the best in your future travels.
Business response:
Thank you for taking time to review our hotel, Terrell. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Carrie. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you are in need of a simple, affordable stay. Best wishes in your future travels.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Business response:
We are sorry you did not enjoy your stay with us, Steve. Thank you for taking time to rate our hotel.
terrible customer service rooms dirty and toilet broke
Business response:
Oh no! We are terribly sorry to hear that your stay was inconvenienced by the issue with your toilet. Our staff works hard to address any issues with your room during your stay and I apologize we fell short during your time with us. We will make sure that we use the details of your experience to improve for our future guests. Best wishes in all of your future travels.
The room wasnt what i can spect from a Hotel Train rails close enough to the hotel to even listen trains passing by during the night,one side of the hotel is close to a freeway and traffic noise is loud,there wasnt even curtains or silverwear on the studio and if you wanted silverwear you have to pay for it extra.Staff were rude and unproffesional.
Business response:
We deeply apologize that you had such a disappointing stay with us and that you experienced issues with outside noise and staff. This is certainly not the comfortable and pleasant stay that we intended for you to have. We also stand by a 'Simple' philosophy, in which we provide our guests with a customizable experience so that they can tailor their stay to only the services they may need or want to use (like cookware) so that we are able to keep our rates affordable. We appreciate you for providing this feedback as we will u... read more
Frequently asked questions about Extended Stay America Select Suites - Fayetteville
How is Extended Stay America Select Suites - Fayetteville rated?
Extended Stay America Select Suites - Fayetteville has a 3.2 star rating with 940 reviews.
When is Extended Stay America Select Suites - Fayetteville open?
Extended Stay America Select Suites - Fayetteville is open now. It will close tomorrow at 12:00 a.m.