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Extended Stay America Select Suites - Fort Lauderdale - Airport - West
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5700 Reese Rd, Fort Lauderdale, FL, 33314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We could not stay here. We left. My wife started crying she was scared. We couldn't breathe due to the smoke and the odors. The smell was overwhelming. In my opinion the place appeared to be a crack house. People live at this hotel. We had to scramble to find another hotel. Good point they did refund us our money. I haven't gotten our statement yet.
Business response:
Thank you for taking the time to share your feedback with us. We’re so sorry to hear that you and your wife weren’t able to feel relaxed during your stay. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this visit. Thank you for letting us know your impressions.
Extended stay hotel Maybe I wasn't paying attention when I made the reservation, but I did not realize that this was an extended stay hotel until I checked in. Since I had already prepaid for the Room, it wasn't possible for me to go to another place. They put me next to the stairwell, and every time someone went up-and-down the stairs, I heard the door opening and shutting, so it woke me up several times. Also, someone knocked on my door at 10:30 p.m., and when I opened it looked to be a woman that was being hired for an ho... read more
Business response:
I'm so sorry to hear that you had a disappointing stay and such negative experiences during your stay with us. Thank you for your feedback so we can address these issues and best wishes in your future travels.
Noisy with people hanging out drinking and smoking in parking lot
Business response:
We are so sorry for the noise you experienced during your stay with us and for the inconvenience this caused you. Thank you for your feedback.
roaches and got a single bed requested double Roaches and got a single bed requested double. They were not able to provide the double bed I requested. Since there were other in my party. I requested a refund and went to another hotel. The manager promised not to bill and put money back on my credit card.
Business response:
We are disappointed to see a 1-star rating and so sorry to hear that you did not enjoy your stay.
Nunca me volvería a quedar en este hotel. Las habitaciones están llenas de polvo. No tienen servicio a la habitación y no limpian ni hacen la habitación. Uno debe buscar sus toallas si están sucias. Si uno pide que por favor pasen una escoba o un coleto dicen que eso es solo cada dos semanas. No hay plancha para la ropa, no hay caja fuerte ni secador de cabello.
Business response:
Gracias por compartir tu opinión. Lamento mucho que no estés al tanto de nuestra filosofía "simple": que los huéspedes paguen solo por las comodidades que quieren usar (como la limpieza diaria y los cambios de sábanas). Parece que esto fue un inconveniente para usted en lugar de una experiencia positiva personalizada y lamentamos mucho haberlo decepcionado. Le deseamos todo lo mejor en sus viajes futuros.
Small Small room, bed, tiny soap, one set poly towel, dirty floor, SMALL
Business response:
I'm sorry you were disappointed. Thank you for your feedback.
Horrible I was very unsatisfied with my stay. Seen three roaches during my stay and the rooms were distasteful. I won’t stay again.
Roach Motel I guess you get what you pay for. There were creepy crawlers in the room that greeted me and my family. Not what I expected at all.
Business response:
I'm sorry you had this experience at our hotel. We will be sure to address any issues found in your room.
Business response:
I'm sorry you did not enjoy your stay with us.
Frequently asked questions about Extended Stay America Select Suites - Fort Lauderdale - Airport - West
How is Extended Stay America Select Suites - Fort Lauderdale - Airport - West rated?
Extended Stay America Select Suites - Fort Lauderdale - Airport - West has a 3 star rating with 1,693 reviews.
When is Extended Stay America Select Suites - Fort Lauderdale - Airport - West open?
Extended Stay America Select Suites - Fort Lauderdale - Airport - West is open now. It will close tomorrow at 12:00 a.m.