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5700 Reese Rd, Fort Lauderdale, FL, 33314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty floor The floor was very diet it has laminate not carpet so once i took off my shoes and walk to the fridge to get a drink my foot was covered with the dirt and all types of hair.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Horrible experience Room had a horrible smell. Spoke to someone at the front desk and was told that there was no other room available. Went down to the front desk and was waiting for at least 30 minutes to speak to someone but no one ever showed up. Ended up leaving because there was no way I could sleep with the stench. Do NOT recommend!!
Business response:
I'm sorry you did not enjoy your stay with us.
Looks can be deceiving I won't return back to this hotel, until changes are made within the facility. The staff attitude was a 2 out of 10. The facility failed to mentioned on their website concerning multiple wifi availability and the overal environment, I give a 3. Loud noise disturbance at night, was unpleasant.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. Thank you for sharing your experience with us.
Lady at the counter was rude. I asked if they had cafeteria, she responded with an attitude... that’s why the room has a kitchen, you bring your own food.
Business response:
I'm sorry you had that experience with our front desk. I hope you will give us another chance.
Not Again! Rap music in the parking lot......lovely!
Business response:
I'm sorry you didn't enjoy your stay with us.
Find Another Hotel! We arrived at 3:30, checked in, got our key, and went upstairs to a room that hadn’t been cleaned at all. The bed was still unmade and everything. We went back down, and the manager told us they were working on it now. We went and sat in the car for 30 minutes, went back up, and no one had touched it. Someone aside from the manager gave us another room even though the manager had said earlier there weren’t any available. The manager actually seemed mad hat they’d given us a new room rather then expressing... read more
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Disappointment The mattress was of such poor quality you sat in it and it would move by itself. No soap, thank goodness had my own.
Business response:
I'm sorry you were not completely happy during your stay with us.
Not really a hotel Location seemed convenient, close to the highway so we booked it for out of town guests. Big mistake! Not really a hotel, just basic rooms for local people who might want to stay long term although the rooms were quite pricey for the value. Only weekly housekeeping. Surrounding area was just construction sites.
Business response:
Thank you for providing us with this useful feedback. We have shared your comments with the appropriate departments so that we can continue striving to create exceptional stays for future guests. Thank you again for staying with us and we look forward to welcoming you back.
Lack of service Arrived at 9pm and there was no body at registration desk and phone number to contact them was not working properly. Waited 30 minutes before we were able to reach an employee. After checking in w found that our room had no toilet paper but we had the same problem, no body was at registration desk so we didn't get any until the morning.
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
Extended Stay America Select Suites - Fort Lauderdale - Airport - West has a 3 star rating with 1,693 reviews.
Extended Stay America Select Suites - Fort Lauderdale - Airport - West is open now. It will close tomorrow at 12:00 a.m.