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Extended Stay America Select Suites - Fort Lauderdale - Airport - West
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5700 Reese Rd, Fort Lauderdale, FL, 33314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Não vale a pena Ficamos mais de 40 minutos esperando alguém aparece para fazer checkin, hotel estava fechado. Pia do banheiro estava suja, box/banheira estavam sujos, chão empoeirado. Não valeu pagar pelo que o hotel ofereceu.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Disgusting because of Management Disappointing, arrived late because of my flight, had to wait 45 minutes to be checked in at 1: 55 am. Next morning Manager was so unpleasant, I referred to him as being Obnoxious, he remarked "Cleaning up a flooded room was more important than checking in any guest, I promptly checked out because of that Managers attitude, he remarked "Your checked out AND PLEASE DON'T COME BACK: very surreal for a company that caters to customer business
Business response:
I apologize for the negative experience during your time at WoodSpring Suites. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give WoodSpring Suites another chance.
There was ants and bugs all over peopl smoking weed it was disgusting manager is horrible
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
Don't bring children here The Woodspring Suites' target market appears to be laborers working in the area for several days/weeks, not families. The first signal that we shouldn't have booked this motel was the sign outside advertising Weekly Rates. I wish I'd known this before it was too late to cancel our reservation for a one-night stay with our children. The hotel seemed safe and clean, but the beds were not comfortable and we weren't comfortable having our children there. We were glad we were only stopping there for a ni... read more
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
This hotel has very bad stuff The hotel rooms has cockroach all over the room and they did't clean the room every day they said if u stay 2 weeks then they clean ones. It's look very nice from outside but the stuff are very mean.
Business response:
The WoodSpring Suites team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
As soon as I checked in I knew I made a mistake.. As I walked to my room ..I was so regretting my choice..food was on the carpet in the hallway..it just felt dirty and cold...I wanted to give the place the benefit of the my doubt ..but the next morning when I got up and put my contacts in there was a big long black hair in my bed next to me...I only stayed one night instead of the two I had booked..and they would not give me my money back for the second night.
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Could not sleep......hard wood floors in a hotel???? Not if you want to sleep. Every noise in the entire hotel is heard in your room
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
Not a good experience. They do not clean the rooms at all. There is a note on your fridge that the hotel only cleans room every 2 weeks, that means during your stay it will not be cleaned till you leave. Also the stove is too small and foes not have oven. This hotel is not really for staying in as for cooking meal in your room, when you cook there is not a proper fan on top of stove, and room gets really hot. You have to go downstairs each time you need towels or bed covers or shampoo and request it in advanced. The hotel st... read more
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
Frequently asked questions about Extended Stay America Select Suites - Fort Lauderdale - Airport - West
How is Extended Stay America Select Suites - Fort Lauderdale - Airport - West rated?
Extended Stay America Select Suites - Fort Lauderdale - Airport - West has a 3 star rating with 1,693 reviews.
When is Extended Stay America Select Suites - Fort Lauderdale - Airport - West open?
Extended Stay America Select Suites - Fort Lauderdale - Airport - West is open now. It will close tomorrow at 12:00 a.m.