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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to review and rate your stay with us, Wendale. We hate to see the lower rating but hope that your future travels are both comfortable and pleasant.
No ice machine on property floors dirty in my room tv was not working properly the staff was not very friendly 😑
Business response:
Thank you for taking the time to review and rate your stay with us, Mike. Please accept our sincerest apologies for the issues that you encountered during your stay with us. We hate to see that this was not the exceptionally clean experience that we intended for you, and will communicate with the proper channels for immediate action and resolve. We wish you all the best in your future travels.
The area was the only good thing becase it was calm. But other then that had service, the smell of cigarettes almost sent me to the hospital, no customer service 24/7 at the reception, old appliances and furniture was noisy and uncomfortable. Worst booking I ever had here. Besides I had to check out earlier they charged me regular rate for two nights since I canceled before time. I checked out before time.
Business response:
Thank you for taking the time to review and rate your stay with us, Jennifer. We hate to see that you did not enjoy your time with us. We sincerely apologize for the inconveniences that you encountered while with us, and can certainly understand your frustration. We will make sure that we address these concerns with our team for proper action and resolve.
You don’t get what you pay for! The saying you get what you pay for, certainly applies here. Will never stay at this motel again.
Business response:
We appreciate your review and rating. We apologize that it was not the stay that we intended for you. We would love the opportunity to show you our improvements the next time you come our way.
I didn’t like that on my invoice It stated that I would have a double bed and I had a twin size bed it was very uncomfortable and not the size for 2 adults. Once I spoke with the representative at the desk she said those were the only size beds they had so to me that’s false advertising
Business response:
Hello Arlesia. Thank you for taking the time to review and rate your stay with us. Please accept our sincerest apologies for the issues that you encountered while with us. We never want your time with us to be interrupted by these types of issues, and we hate to see how this impacted your stay with us. We look forward to correcting these issues to eliminate them moving forward.
Do not stay there, unless you like cockroaches. The Hotel was horrible, I actually slept in the car with my little one, because we saw cockroaches in the room, it was totally disgusting.., I took several pictures of the bugs, and disgusting walls, I can’t even believe how much they charge… also they have kitchen but not a single item in them… it’s almost like going camping, you have to bring your own pots, pans, dishes ect… I will never again stay there, never mind recommend it. At this point they should have pay me for the ... read more
Business response:
Thank you for taking the time to review and rate your stay with us. Please accept our sincerest apologies for the issues that you encountered at our hotel. This is nver the experience that we intend for you to have, and can assure you that we will be communicating with the proper channels for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
I seen a roach in our room. The bedding needs improvement (ruff blanket.) Smelled musty and could smell marijuana when entering main floor to room.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
This property had faulty AC units, the lock was broken on my door, it was dirty and run down
Business response:
We apologize that you did not enjoy your stay with us, Andrea. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
Nothing even staff rude hotel smell like mold in both3rd flr and1st it was really really bad overall --------10 negative
Business response:
Thank you for your review, Awilda. We are terribly sorry that you did not experience the exceptionally clean and comfortable experience that we intended for you. We are so sorry that we failed to satisfy your expectations and will use your feedback to help us improve in this area.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.