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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor Unlisted that it's under remodel. Daytime staff was horrible and a midnight thirst quencher resulted in finding the roaches
Business response:
Dear Daniel, Thank you for choosing us. We hope you will accept our deepest apologies for the level of service you received from our staff. We take these reviews seriously, and your feedback is being evaluated by our team to ensure these concerns are not repeated. Moreover, our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience. We truly hope you will give us another chance to prov... read more
Property being renovated. Open dumpsters in the parking lot. Old rusty air conditioners lying in the hallways. No coffee pots in room, and no coffee or grab and go breakfast as was advertised. Full size bed was crap... Won't stay again.
Business response:
Dear Josh, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management
Because the pictures on Expedia isn’t the same as the hotel and they were doing construction everywhere in the hotel and it looked like a horror movie and tornado happened in that hotel I want refund or something because this isn’t right
Business response:
Dear Justin, Please accept our apologies for failing to meet your expectations during this visit. We always want our guests to enjoy seamless service and exceptional accommodations. Also, as an extended-stay hotel, we provide many features and amenities to make our guests feel at home. Therefore, we regret that this was not your experience. We hope you will consider giving us another opportunity to host you again and regain your trust in our hotel.Sincerely,Hotel Management
El cheking fue de lo peor
Business response:
Dear Franklin, Thank you for sharing your observation with us. We're sorry to hear about your check-in experience. We understand that a smooth check-in process is essential for our guests. Sometimes, unforeseen circumstances may cause delays. We appreciate your feedback, as it helps us work on improving our services. If you decide to stay with us in the future, we hope to provide a more efficient check-in process for a better overall experience. Your comfort and satisfaction are important to us, and we're continuously workin... read more
Tenia mal olor en la entrada del hotel
Business response:
Dear Patricia, Thank you for choosing us and sharing your feedback. Thank you for sharing your observation with us. We're sorry to hear about the unpleasant smell at the hotel entrance. While we strive to provide a comfortable environment for our guests, there can be occasional challenges with odors beyond our control. We appreciate your feedback and will continue to address such concerns to ensure a more enjoyable experience for our guests. Your input is valuable to us, and we hope to welcome you again, offering an improved... read more
not very comfortable The photos didn't do justice the bed was on a spring small and the price I paid on site wasn't what I thought I was booking it was a bit more expensive.
Business response:
Dear Ludmila, Thank you for choosing us and sharing your feedback. We appreciate your feedback regarding your recent stay. We are sorry to hear that the room didn't meet your expectations, and we understand how important it is for accommodations to match the pictures and pricing you expect. We value your input and will use it to continue improving our services. Your satisfaction is our priority, and we hope you'll consider staying with us again in the future, providing you with a more pleasant experience that aligns with you... read more
Room was dirty. Mold in the ac and on the window.
Business response:
Dear Erin, Thank you for choosing us and sharing your feedback. We are sorry to hear that you encountered cleanliness issues during your stay. Your feedback is important to us, and we appreciate you bringing this to our attention. While we don't want to make any assumptions, the room may not have met your expectations. We'll take your feedback to heart and use it as an opportunity to improve our services. Thank you for staying with us, and we hope you give us another chance to provide you with a more comfortable experience i... read more
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,806 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.