Extended Stay America Select Suites - Gainesville

James 

on Expedia

6 years ago

I have been there about four weeks and they still had not provided any room service to change out the towels or the bid sheets or vacuum. And then on my last week there the key system or security system went down and we couldn’t get into our rooms so the staff would have to escort us to our rooms just hope you get into them. I changed hotels at the beginning of the fourth week. 

Anonymous 

on Expedia

6 years ago

Don’t stay...even if all you need is a bed Sheets had to be 20 years old. Clean, but not comfortable. Terrible pillows without pillow cases and I got in at 10:25 and they couldn’t get into the laundry room. And no daily cleaning. One teeny bar of soap, had to use my soap from a better hotel. A $50/night hotel for $113/night. Barking dog didn’t help 2 doors down either. 

Jose 

on Expedia

6 years ago

Hotel was over booked didn't find out until we got there at midnight after a concert and had to drive 30 min to find new hotel. 

WoodspringSuite 

on Expedia

6 years ago

When we arrived we were told there were no rooms available even though they had my name and information. The only reason we were able to stay is because someone else offered their room to us. Originally we booked a room with 2 double beds, this only had one. We were told we could have as many extra pillows and blankets that we needed, but when we called to the front desk there was no one there because they apparently close down after a certain time which I’ve never heard of at a hotel. When we checked out we made sure we wou... read more

Kristin 

on Expedia

6 years ago

I didn’t have an experience at this hotel other than being told when I arrived that they didn’t have a room for the reservation that I made in addition to 20 other people who were told the same 

Nathan 

on Expedia

6 years ago

Horrible website Couldn't get into room 

Anonymous 

on Expedia

6 years ago

I showed up saturday night around 7:30pm to the front desk to check in. Lady at the front desk says she has my reservation but she doeant have any nonsmoking room for me. She has one in the smokers section but it stinks horribly. She asks me to go to their sister hotel 5 minutes away because they have rooms. This is after she called to confirm. I get there and the older gentleman at the front desk tells me he has no rooms and does not care. This is after 45 minutes of waiting. Something about a faulty microwave in one of the... read more