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Extended Stay America Select Suites - Grand Rapids - Wyoming
- Hotels
- Wyoming, MI
About this business
Location details
4500 Clyde Park Avenue, Wyoming, MI, 49509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is not a hotel ,this is dormatory If I know I will never stay there. This is not a hotel ,this is student dorm .No reception no any amenities ,just small window at the entrance and nothing .For 130 $ a night I expected more like hotel experience .bad,bad ,bad. Never stay there.
Business response:
We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
A huge disappointment This hotel is cheap but loud, dirty and altogether unpleasant. Staff is seldom around and we’re not very friendly. The hotel has a list of guest rules but does not inforce them. There was noise and screaming and yelling almost every night and I was there 8 nights. I was not made to feel welcome by the staff or any of the guests many of whom were living there. I will never stay there again. It is more like a rundown apartment building with rude tenants than a hotel.
Business response:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you had an unpleasant impression of other guests. Our goal is to provide every guest with an all-around positive experience. We hope you will give us another chance next time your travels bring you to town.
Very disappointing experience, we won't be back!!! We were so disappointed with our stay this time! First of all, our room was not as clean as it should have been-- crumbs in the kitchen drawer, the refrigerator shelves were not clean, & there was a burn mark on the bathroom floor & on the counter in there, too. This is supposedly a smoke free environment! Numerous guests were often seen outside the building, smoking close to the entrances & loitering around drinking in the parking lot. They even sat on the curbs & disrupted... read more
Business response:
Thank you for sharing your experience; we are so sorry to hear that it was such an unpleasant one. We are alerting the operations team so the issues you've noted can be addressed. Best wishes in all your future travels.
Staff so rule It's very bad the price so high unworthy of the staff in room.
Business response:
Thank you for reviewing our hotel. We are sorry you were disappointed with your stay.
Disappointed The room was small. It was loud in the room from the other occupants and traffic. Really not satisfied at all. First time being let down. Never would have picked that hotel, or recommend it to anyone.
Business response:
We are so sorry you did not thoroughly enjoy your stay with us and hope you'll give us another try the next time your travels bring you to the area.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Don’t stay here ever Will not recommend this hotel. No service, no staff. Nothing noted on the site is available. This is a hotel for. Transient. A lot of drama with guests. Save your money, I left 2 days early.
Business response:
Thank you for sharing your experience. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We are terribly sorry that this stay was disappointing to you.
It’s right sitting on highway , couldn’t sleep as cars noise coming in. Changed the room but still the same
Business response:
Thank you for taking the time to share your feedback with us. We apologize for the noise you experienced during your stay. Your comments have been shared with hotel management to make sure we make the necessary changes to provide a pleasant experience for our guests. We hope you give us the opportunity to provide you with a much better and positive experience on your next visit.
Maybe as an extended stay No ammendities in the room. No coffee pot, ironing board, iron, blow dryer, nothing.
Business response:
Thank you for your feedback. You are right that our amenities are not like a traditional hotel which typically provide daily cleaning, toiletries, coffee pots, etc. As a value-focused extended stay hotel, WoodSpring Suites offers bi-weekly housekeeping for extended stay guests and an option to add more frequent cleaning or other amenities to their stay which allows us to provide the best value possible for our guests so that they customize their stay just the way they would like and pay for only the amenities they want to us... read more
Frequently asked questions about Extended Stay America Select Suites - Grand Rapids - Wyoming
How is Extended Stay America Select Suites - Grand Rapids - Wyoming rated?
Extended Stay America Select Suites - Grand Rapids - Wyoming has a 3.4 star rating with 1,162 reviews.
When is Extended Stay America Select Suites - Grand Rapids - Wyoming open?
Extended Stay America Select Suites - Grand Rapids - Wyoming is open now. It will close tomorrow at 12:00 a.m.