Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way

Business response:

Dear Sharne, We apologize for your disappointing experience as our guest and for any issues you encountered. You deserved a comfortable and stress-free stay, and we are sorry we did not meet your expectations. We hope you will allow us to provide you with the hospitality for which we are known on a future visit.Sincerely,Hotel Management 

Business response:

Dear Brittany, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We have discussed this appropriately, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management 

Business response:

Dear Jason, We are sorry that we couldn't give you a better impression from the moment you checked in, and we apologize for the cleanliness issues and any oversight in our hotel areas. We understand how important it is to have a clean room and one that is also free of smoke, and we're sorry for not being able to make that happen for you. Moreover, we also apologize if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, bu... read more