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Extended Stay America Select Suites - Indianapolis - Lawrence
- Hotels
- Indianapolis, IN
About this business
Location details
9515 Pendleton Pike, Indianapolis, IN, 46236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is very dirty and feels very unsafe would not recommend to anyone.
Business response:
Dear Brandon, Thank you for reviewing our hotel. We were disappointed to read about the issues you encountered with your room, and we apologize for not meeting your expectations. This has been addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit.Sincerely,Hotel Management
Felt like jail, waiting 5 minutes before somebody checked us in…
Business response:
Dear Juan, Thank you for being our guest and informing us about your stay. Please accept our sincere apology for the difficulties you encountered with the delay in your check-in. We try our best to provide excellent service and are responsible for delivering on time. So we apologize for failing this time with you. We have discussed your comments with our team and will make changes to serve our guests better. Thank you for your patience, and we hope you will come back to experience the best you deserve.SincerelyHotel Manageme... read more
Most unpleasant. The bathroom was unclean, the kitchen was dirty, rusted appliances, the sprinkler system was without question not working (rusted and bent up sprinkler head). Gunshots heard Saturday evening (unknown if from surrounding trailer parks or parking lot of this establishment). I stayed Fri and Sat night. Told all my associates to never stay here. Not worth the cheap rate.
Business response:
Dear Frank, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back soon. Furthermore, we are very sorry for the problems you encountered. We do hope you will stay with... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Lawrence
How is Extended Stay America Select Suites - Indianapolis - Lawrence rated?
Extended Stay America Select Suites - Indianapolis - Lawrence has a 2.9 star rating with 1,243 reviews.
When is Extended Stay America Select Suites - Indianapolis - Lawrence open?
Extended Stay America Select Suites - Indianapolis - Lawrence is open now. It will close tomorrow at 12:00 a.m.