This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a good place to stay . It has a kitchen and a nice comfortable bed. But the shower hot water was broken and since it was the weekend they couldn’t fi it until Monday that I left. But the General Manager Charlotte took care of the issue . She is very professional and an asset to the hotel. Kudos to Charlotte and thank you.
Dog friendly not people friendly Hard to contact front desk, even when you go up there usually not a person available. The ones we did find were friendly and helpful. The dog area was super convenient. Room had funky smell.
Business response:
Dear Andrea, While we're glad you found the pet area convenient, we apologize that the overall experience didn't meet your expectations. Please be assured that we take your concerns seriously and are sharing your comments with our team to address both service consistency and room conditions. We appreciate your input and the opportunity to improve the experience for all our guests and their furry companions. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, ... read more
All good…!
Business response:
Dear Marty, We're glad to know your experience was a positive one and that everything went well during your stay. It's always our goal to provide a welcoming and comfortable environment. Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you again and providing another great stay in the future. Sincerely, Hotel Management
Thankyou. Due to a flight and a long drive from ORD, I arrived at the Carmel ESA around 3:40 AM. There was a phone at the door, so I picked it up and dialed 1 for check-in service. It was a pleasant experience—the ESA service lady came out and opened the door to assist with my check-in. Thank you, ESA!
The bed was comfortable but the room was full of pet hair. Luckily I’ve grown out of my animal hair allergies. There were no bathroom essentials such as an hair dryer or shampoo and conditioner. Thank God there was a bar of soap.
Business response:
Dear Guest,We’re glad to hear that the bed was comfortable. However, we apologize for the pet hair in the room and the missing bathroom essentials. This is certainly not the experience we want to provide. We take your comments seriously and will address the cleanliness and amenity issues with our team to ensure future stays meet higher standards. We appreciate you bringing this to our attention. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Manag... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 4.3 star rating with 699 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.