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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cheap place Nice place but NO amenities!! No hand towels, only wash cloths bath towels. No coffee maker. No shampoo or conditioner. No ice in the building. No tissues. No breakfast.
Business response:
Dear Douglas, We appreciate your feedback regarding your recent stay at Extended Stay America and apologize for any inconvenience caused by the absence of certain amenities. Your comments are valuable to us, and we will address them with our team to ensure a more comfortable experience for our guests in the future. Thank you for choosing to stay with us.Sincerely,Hotel Management
Enjoyed my stay The staff was friendly and very accommodating. Great value and quiet location.
We checked in on Friday night, the front desk woman was very sweet and acommodating. She saw i was having difficulty walking and suggested i drive around back to park so i didn't have to do the stairs. The room was clean and comfortable. We enjoyed our 2 night stay. It's also good to know that the front desk is only open from 10 am to 10 pm on the weekends. I read this in a previous review, they only give you 2 towels and 2 washcloths per room for your entire stay. So just be prepared.
Staff was very nice.
Business response:
Dear Amanda, Thank you for choosing us and sharing a review of your stay at Extended Stay America. We are glad our team's kindness left a lasting impression on you. Your recognition of our staff's efforts is greatly appreciated and serves as a reminder of the importance of their dedication. We are grateful for your acknowledgment and look forward to the opportunity to continue exceeding your expectations in the future.Sincerely, Hotel Management
Great staff, not the best stat The staff were all super kind and friendly. The hotel needs a lot of TLC. Musty smelling, dirty looking and not worth the cost.
Business response:
Dear Cara, Thank you for staying with us and sharing your review. While we are pleased that you loved the hospitable service provided by our team, we apologize for not meeting your expectations regarding the condition of our property and for any oversight on our part. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope yo... read more
Not a lot of room amenities
Staff is very friendly and property is in good shape. Carpet in assigned room could use replacing. When occupants in room above me walk it’s extremely loud floor creeks. Other than that it’s what I expect. Caught me off guard no grab and go breakfast or coffee
Business response:
Dear Douglas, Thank you for taking the time to let us know how much you enjoyed your time at Extended Stay America. We are committed to ensuring each guest has an enjoyable experience. Therefore, we are thrilled you were pleasantly surprised with our exceptional hospitality and well-kept accommodations. However, we apologize for any issues that kept your experience from being perfect. We value your insights regarding the carpet condition and noise from the above room. Additionally, we regret any disappointment caused by our ... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 4.3 star rating with 657 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.