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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thankyou. Due to a flight and a long drive from ORD, I arrived at the Carmel ESA around 3:40 AM. There was a phone at the door, so I picked it up and dialed 1 for check-in service. It was a pleasant experience—the ESA service lady came out and opened the door to assist with my check-in. Thank you, ESA!
The bed was comfortable but the room was full of pet hair. Luckily I’ve grown out of my animal hair allergies. There were no bathroom essentials such as an hair dryer or shampoo and conditioner. Thank God there was a bar of soap.
Business response:
Dear Guest,We’re glad to hear that the bed was comfortable. However, we apologize for the pet hair in the room and the missing bathroom essentials. This is certainly not the experience we want to provide. We take your comments seriously and will address the cleanliness and amenity issues with our team to ensure future stays meet higher standards. We appreciate you bringing this to our attention. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Manag... read more
No complaints! Thank you for the stay! It meet us right in the middle of the road on price. We had to travel for soccer and the hotel pricing allowed us to stay within budget and enjoying dinning along with our stay. It wasn't fancy but I just needed a simple clean place to lay my head for the weekend.
Business response:
Dear Guest,Thank you for choosing Extended Stay America. We’re glad our property met your needs for a convenient and budget-friendly stay during your soccer trip. It’s great that you were able to enjoy both the accommodations and dining options nearby. While we may not be fancy, we strive to offer our guests a clean and comfortable environment. We appreciate the opportunity to host you and look forward to welcoming you again whenever your travels bring you our way.Sincerely,Hotel Management
Good property. Nice size room with kitchenette and dining table.
Business response:
Dear Guest,Thank you for taking the time to review your stay at Extended Stay America. We're glad you enjoyed the overall setup of the room, especially the added convenience of the kitchenette and dining area. Having that extra space makes a stay feel more comfortable and practical, whether you're here for a short visit or something longer. We appreciate you choosing to stay with us and hope to welcome you back for another great experience. Sincerely,Hotel Management
Worked Well
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,032 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.