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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Expecting a little more Staff was cery friendly and accommodating. My bed was very comfortable and the AC was blowing cold. However there is not utensils or cookwear to use in the kitchen as mentioned. The kitchen floor was sticky and the remote didn't work at first. I was able to get another remote at least. Aside from that my stay was not bad for the price.
This is the 3rd time I have attempted to put employees there and each time they have complained of insects in the rooms
Perfect off the beaten path yet convenient to everything
Never again No hot water Found socks under sink Smelled of mildew No ice machine
Never again No hot water Found socks under sink Smelled of mildew No ice machine
Business response:
Dear Chad, We're sorry your visit was affected by multiple concerns, from room conditions to missing conveniences. This does not reflect the standard we strive for, and we will address it internally with our team. We appreciate you taking the time to share your experience, and your comments will be used to guide improvements across the board. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again. Sincerely, Hotel Management
It was a good place to stay . It has a kitchen and a nice comfortable bed. But the shower hot water was broken and since it was the weekend they couldn’t fi it until Monday that I left. But the General Manager Charlotte took care of the issue . She is very professional and an asset to the hotel. Kudos to Charlotte and thank you.
Dog friendly not people friendly Hard to contact front desk, even when you go up there usually not a person available. The ones we did find were friendly and helpful. The dog area was super convenient. Room had funky smell.
Business response:
Dear Andrea, While we're glad you found the pet area convenient, we apologize that the overall experience didn't meet your expectations. Please be assured that we take your concerns seriously and are sharing your comments with our team to address both service consistency and room conditions. We appreciate your input and the opportunity to improve the experience for all our guests and their furry companions. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, ... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,040 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.