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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and felt safe
Business response:
Dear Suman,Thank you for highlighting the cleanliness and safety of our property. We truly value your feedback and are always striving to enhance our guest experience. If there's anything specific you felt could have been improved during your stay, we're here to listen and make it right. Your comfort is our top priority, and we're committed to ensuring every guest feels at home. Please don't hesitate to reach out directly if you decide to stay with us again—we’d love to make your next visit even better. Safe travels.Sincerel... read more
Teran the GM is great. Loved having the kitchen and full fridge. Room was spacious and location is excellent. Easy access to highways and 2 malls nearby. Plan to return on our next Indianapolis visit.
Business response:
Dear Steven,Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need. Therefore, we especially appreciate your nice comments recognizing the service provided by Teran, and we will surely share your compliments with them!Thanks again, and we hope you will stay with us again in the future.Sincerely,Hotel Management
Shower not as clean as I would expect. Some updating needed in the bathroom. Overall good for price and last minute reservation.
Business response:
Dear Amy,Thank you for taking the time to share your feedback. We're pleased to hear you found good value in our property, especially on short notice. However, we're truly sorry to learn that the cleanliness of the shower and bathroom fell short of your expectations. Your comments are important to us, and we'll address these issues with our maintenance team to ensure better standards. We appreciate your patience and hope to have the chance to offer you a more pleasant stay in the future. Thank you for staying with us.Sincere... read more
It was ok, no shampoo etc just 1 bar soap. No night stands next to beds or lamp. Elec switch across the room to plug in phone Not so easy. Beds rock hard.
Business response:
Dear Tamara,Thank you for reviewing your recent stay. Please accept our apologies for not meeting all of your expectations, as we always want to provide an outstanding experience for every guest. We appreciate you letting us know how we can improve, as well as what you enjoyed about your time with us. It was a pleasure hosting your visit, and we would love the opportunity to accommodate you again.Sincerely,Hotel Management
Easily the best extended stay I have been at. Definitely recommend
Business response:
Dear Joshua,We are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic review. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Hotel Management
An employee was sitting in the lobby in the morning talking loudly on her cell phone on speaker. You could hear it down the hallway. Very obnoxious,
Business response:
Dear Sean,Thank you for sharing your feedback. We’re truly sorry to hear about the disturbance you experienced in the lobby. Your comfort and peace are very important to us, and this is not the standard we strive for. We will address this with our team to ensure a more pleasant environment for all our guests. We hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,032 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.