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Extended Stay America Select Suites - Jacksonville - Baymeadows
- Hotels
- Jacksonville, FL
About this business
Location details
8300 Western Way, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A real nasty place. Two dogs near fought in the lobby during check in. Looked n smelt like a low income housing facility. Slept with the chair against the door and both pistols by the bed.
Business response:
Dear Aaron, Thank you for sharing your experience. We sincerely apologize for the discomfort and concerns you encountered during your stay. It is disappointing to hear that the atmosphere did not meet your expectations. We take safety and cleanliness seriously, and your feedback will help us make improvements. We hope you will consider giving us another chance in the future, and we will work hard to provide a more pleasant stay. Thank you again for your comments.Sincerely,Hotel Management
Did not like anything about this property! I will be writing corporate and let them know how miserable this place is !
Business response:
Dear Jennie, We are very disappointed that we did not meet your expectations during your visit. Our team strives to make sure each guest has a pleasant stay, so we apologize this was not your experience. We appreciate you sharing your feedback, and we are very grateful for your patience. We are committed to providing outstanding service, and we hope you will give us another opportunity to show you our dedication. Sincerely,Hotel Management
There were no rooms available even with me having a reservation 2 weeks prior before coming. They still tried to charge my card twice and I NEVER stayed there.
Business response:
Dear Dwan, We sincerely apologize for the inconvenience and frustration caused by the room availability issue during your stay. We understand how disappointing it must have been, especially after having a reservation for two weeks. Regarding the billing concern, we deeply regret any confusion and assure you that we will investigate this matter to prevent future occurrences. We are committed to improving our services and hope you will consider staying with us again to provide a better experience. Thank you for your feedback.S... read more
Only one person to run the place. Desk was frequently unattended. No coffee in room or lobby. Room smelled and I got attacked by a flea. Bathroom needed repair and caulking. Area was of questionable character.
Business response:
Dear Robert, First, we want to sincerely apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you.We understand that no explanation of these issues can change your recent experience. Please know that we will take appropriate measures to address the concerns and prevent future occurrences. We are also sorry for the disturbances you reported and assure you we al... read more
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Baymeadows
How is Extended Stay America Select Suites - Jacksonville - Baymeadows rated?
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 3.2 star rating with 2,224 reviews.
When is Extended Stay America Select Suites - Jacksonville - Baymeadows open?
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.