Extended Stay America Select Suites - Jacksonville - Baymeadows

Jennifer 

on Expedia

3 years ago

Pretty gross, and I have low cleanliness standards. One of those places where you don't want to touch anything. The space was great in the suite though - two full baths. I never see that. Of course, the sink in one bathroom wouldn't drain. 

Melissa 

on Expedia

4 years ago

Night hotel staff was rude and beligerent. 

Katrina 

on Expedia

4 years ago

Wasted money I paid and did not stay the night. Poorly lit hallways, dark, dank carpet with an overall seedy appearance. Not my style at all. 

Anonymous 

on Expedia

4 years ago

This experience was a completely scam. Was awful. We had a reservation, we drove 7 hours to the hotel, arriving at 11pm and we went to the check in they didn’t even have our reservation. They didn’t have any rooms left, even tho we already PAID. They couldn’t even found us a hotel, so we had drove back home at 12am !!!!!! This was unacceptable. Awful service. Won’t ever use this website. Hope you readers don’t either. Don’t waist your time and money. Awful service. Awful. Horrible. 

Anonymous 

on Expedia

4 years ago

I should have turned around and gotten back in my car when I saw the entrance to the hotel. The entrance of the lobby was also dirty. The lady at the front claimed it was non-smoking but everything reeked of smoke. She couldn’t find our reservation and wanted to charge me another $108 for early check in , it was 1:00am I had called ahead and said we were checking in late. Giselle the person the answered my call said she noted the reservation and it was fine. That check in took 20 minutes with just us. Elevator dirty, everyth... read more

Deborah 

on Expedia

4 years ago

Don't choose this place We reserved a room with a Kitchen so We could cook on web it says to ask front desk for your dishes. When I asked they informed Me that they had none available. So NO supper for Us. Next Morning went to see if anyone checked out and left dishes nope after Noon we finally received some dishes what a joke 1 large plate 3 cup saucers 2 coffee cups 2 juice glasses 1Pot 1 Fry pan 3forks and 3 knives. how do you flip an egg with a fork. NOT impressed. I was told there was a Dollar store down the road and I ... read more

William 

on Expedia

4 years ago

Overbooked They had 2 empty rooms but overbooked. Hotels.com uses 3rd party reservation system so major lack of communication. Didnt get to stay there, still fighting to get my money back