Extended Stay America Select Suites - Jacksonville - Baymeadows

Angela 

on Expedia

4 years ago

Had a confirmed reservation, when I arrived was told that their was no rooms after driving 12 hours. 

Anonymous 

on Expedia

4 years ago

They gave us a room that wasn’t clean and then could find another room. The gentleman was nice but I just hope I get my refund he said he put in. Lack of communication going on. 

Christina 

on Expedia

4 years ago

This hotel smelled so bad!!!! Smoke, food, unidentifiable smells....I had to call multiple times because somebody was constantly smoking inside the hotel. There were smokers everywhere outside the hotel. The hallways smelled like old food. And the lobby and the elevator were stinky. The floors in my room were sticky...literally, my shoes stuck to the floor. No ice or ice machine. Their was one nice positive- the staff was very friendly and accommodating. They tried to help as best they could. 

Patricia 

on Expedia

4 years ago

Horrible, dirty, smoke smell, bath tub dirty and rusted, that hotel needs to be re built 

Sara 

on Expedia

4 years ago

Staff are Very SLOW Yeah so this has to be the most unorganized staff in America. Literally took them 35 mins to get me checked in. The first room they gave me hadn’t even been cleaned or anything so had to take all my stuff back to front desk an get another room. Second room was clean but I literally checked out at 8 o’clock at night because of the loud kids across the hallway. Will never stay here again the staff are incompetent. 

Anonymous 

on Expedia

4 years ago

You get what you pay for I booked the hotel for 5 nights but only stayed for 1 and that was too many. The first room I was assigned was not cleaned at all. The second room at least had linens on the bed (which I did not dare get under) but the floor needed vacuumed and the bathroom was not clean. For being a smoke-free hotel, there was a heavy pot smell throughout. I burned a candle all night to attempt to cover the smell. I I only stayed one night because I was starting a new job the following morning and did not want to ri... read more

Granada 

on Expedia

4 years ago

It’s pet friendly I had to clean the bathroom before I could use it and it was infested with fleas they ate me and my daughter up