Extended Stay America Select Suites - Jacksonville - North

Anonymous 

on Expedia

7 years ago

Do not recommend The room smelled like mold when first walking in. The sheets were damp everyday. There were dead roaches on the floor. We killed 3 roaches while staying and could not get refunded and get a different hotel bc the manager was never on site. The bathroom sink was leaking onto the floor every time you turn the water on. And lastly, the beds were very uncomfortable. 

Albert 

on Expedia

7 years ago

I booked and paid for a room with 2 beds about 1 month prior. When i got there they gave me a room with only one bed and the answer was "oh well, what do you want us to do thats all we have left" the room was dirty and a strong smell of marijuana. The next day i left so fast that i forgot a pair of Nike shoes and when i called back about an hr later they said that they did not find any shoes. Im 100% positive that i left them there. 

Chad 

on Expedia

7 years ago

On my way to the hotel I got bored in the car ride and looked up the reviews, I have stayed in hundreds of hotels and never experienced what was said in the reviews. So I crossed my fingers and hoped to god that they weren’t true. When I got there after hours I had to wait about 30 minutes before the corporate people on the phone called down the guy y who checked me in, check that complaint. When I walked Inside it didn’t quite smell like cigarette as it said in the review. It smelt like t packs of cigarettes and 10 cans of ... read more

Brad 

on Expedia

7 years ago

My wife and I were checked in late. I had to call a service to summon the front desk attendant, who opened the desk shutter an inch to hand papers back and forth. I assume this was for her safety as the neighborhood seemed high crime. We rushed to our room because the hotel smelled awful of smoke, only to find the room smelled worse. The air in the room was thick, and smelled awful, I found it hard to sleep because I couldn’t breathe. We could also hear all the happenings in every room around us, above us and outside. One of... read more

Anonymous 

on Expedia

7 years ago

If you love really strong offensiive odors of all kinds, then this is the place for you! So i didn't realize this was an extended stay hotel when i booked it. But then thought oh well a kitchenette, awesome! Check in was questionable since we arrived late...lady never made eye contact just opened wooden window enough to get my papers to me, but this was after we had to call for someone and they had to send someone to check us in. The smells were so strong we didnt know if we could stay here. Smoke on the first floor when you... read more

Sapphire 

on Expedia

7 years ago

I believe that the pictures online look decent but the reality is that this hotel is a wolf in sheep's clothing. The area of the hotel is not the best. It seems like the majority of the patrons were drug addicts, drunks and possibly prostitutes. The smell was of stale smoke and trash. I had the studio suite and it smelled like a wet carpet even though it's laminate floors. My bed was full size, i sprayed everything with lysol. I found a wad of pubic hair in the shower. Also i grabbed my phone off the night stand, there was a... read more

Walker 

on Expedia

7 years ago

The area surrounding the property was sketchy and we did not feel safe. Office staff was not available upon checking without using a phone to call for help. Due to individuals loitering in the parking lot, we left without staying. 

José 

on Expedia

7 years ago

Llegando al hotel después de una larga manejada desde Homested florida..nos encontramos con una situación muy desagradable...primeramente en el área del despacho no había nadie atendiendo y había que llamar a un número para que se comunicaran con el hotel y enviaran a alguien para atendernos...cuando la persona llega habré una compuerta y solamente muestra sus manos ..le preguntó si puede mostrar su rostro y me dice que no por seguridad..luego de hacer el check in que subimos a la habitación para nuestra sorpresa el cuarto e... read more

Anonymous 

on Expedia

7 years ago

Smells like feet Floors are sticky bathroom was dirty smells awful in the hallways and even worse in my room would not recommend