This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Jacksonville - North
- Hotels
- Jacksonville, FL
About this business
Location details
10520 Balmoral Circle West, Jacksonville, FL, 32218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not friendly... Since people live there there were terrible smells in the hallways. I felt like the place was full of residents and no one was nice.
Business response:
I'm so sorry to hear that you did not feel welcomed and appreciated by the other guests. Thank you for letting us know.
Business response:
I am sorry your stay with us did not go well. If you would like to talk, please call me at 904-696-0615. Thank you, Regina
Super gross as soon as I got there. Pillows smelled like sweat and the bathroom was nasty. Horrible.
Business response:
We are sorry to read that you did not get a good impression of our hotel during this stay. We wish you the best in your future travels.
Doesn’t feel welcoming. A/C is extremely loud and obnoxious. I woke up with bed bug bites on my body. Not the best experience.
Business response:
Oh no! I am so sorry to hear that our hotel did not impress you positively. We are careful to sanitize rooms after each check-out to ensure bugs are not present. We appreciate this feedback and will especially work to be sure our inviting spirit shines through next time.
very spartan - off the beat location (a little sketchy)
Business response:
We are so sorry that you were not aware of our amenity package options. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. I'm so sorry that was not what you expected and was an inconvenience during your stay.
Roaches,musty Oder, stained pillow, bath not cleaned
Business response:
We just hate disappointing guests. We are so sorry you were not pleased with your stay.
Don't stay here! We did not feel safe, it was dirty, and smelled bad! We had a late check in and the manager was knocking on our door before 9:00am begging us to hurry up and leave because her cleaning person had 13 rooms to do in one day! The elevator wouldn't come to the 4th floor so we had to drag our luggage down the stairs.
Business response:
Thank you for taking the time to share your experience with us. We’re so sorry to hear that you weren’t able to feel relaxed due to some unusual activity by other guests. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this stay.
Habitación fumadores La habitación se reservó en el área de no fumadores y cuando llegue solo había del área fumadores y no tuvieron la amabilidad de cambiarme para otra , que mal servicio
Business response:
Gracias por tus comentarios. Nos disculpamos porque su tipo de habitación reservada no estaba disponible en el check-in. Esa no es ciertamente la primera impresión que estábamos buscando y lamentamos esta decepcionante experiencia. Te deseamos lo mejor en todos tus viajes futuros.
I have never stayed in a hotel with bugs and roaches crawling everywhere! I called the hotel after leaving at 6:00 AM the next morning but was informed the manager was out until Tuesday.
Business response:
Oh no! We take all suspected insect sightings very seriously and we are embarrassed that you got such a bad impression of our hotel. We are sorry for disappointing you.
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - North
How is Extended Stay America Select Suites - Jacksonville - North rated?
Extended Stay America Select Suites - Jacksonville - North has a 3.3 star rating with 1,426 reviews.
When is Extended Stay America Select Suites - Jacksonville - North open?
Extended Stay America Select Suites - Jacksonville - North is open now. It will close tomorrow at 12:00 a.m.