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Extended Stay America Select Suites - Jacksonville - North

3.3
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

10520 Balmoral Circle West, Jacksonville, FL, 32218, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,505 reviews
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José 
7 years ago

Llegando al hotel después de una larga manejada desde Homested florida..nos encontramos con una situación muy desagradable...primeramente en el área del despacho no había nadie atendiendo y había que llamar a un número para que se comunicaran con el hotel y enviaran a alguien para atendernos...cuando la persona llega habré una compuerta y solamente muestra sus manos ..le preguntó si puede mostrar su rostro y me dice que no por seguridad..luego de hacer el check in que subimos a la habitación para nuestra sorpresa el cuarto e... read more

Business response:

Sentimos mucho las experiencias negativas que tuvo durante su estadía con nosotros. Trabajamos arduamente para brindar una excelente experiencia al huésped y lamentamos que lo decepcionemos durante esta visita. Le deseamos lo mejor en sus viajes futuros. 

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Anonymous 
7 years ago

Smells like feet Floors are sticky bathroom was dirty smells awful in the hallways and even worse in my room would not recommend 

Business response:

We are so sorry to hear that you experienced some odors during your stay. Thank you for letting us know. 

Anonymous's profile image
Anonymous 
7 years ago

This hotel was oki................................. 

Business response:

We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us another try the next time your travels bring you to the area. 

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john 
7 years ago

Risk of Identity Theft here; Don't Book! This site should be taken off your list of partners. The location demands to both make and keep a copy of your drivers license. I argued with the manager for 10 minutes to return it to me and they refused, stating it is their policy. Is this even legal? Why should a hotel keep a physical copy of anyone's DL? I will be reporting this practice to the authorities. 

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Anonymous 
7 years ago

Served it's purpose. Tons of garbage left outside. Rooms were clean but had a very strong smell of cleaners trying to mask something else. Had to wait a long time upon arrival at 11:00 pm to get checked in. 

Business response:

Thank you for taking time to review our hotel. We are so sorry to hear about your negative experience at check-in. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope that you will consider staying with us again in the future for the positive experience you deserve. 

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Jennifer 
7 years ago

the room needed to cleaned better. killed two different types of roaches. the lights turn off for no reason and then came back on after a couple of minutes. was charge 77 when the room rate on my receipt was 55. just not happy with any of it. 

Business response:

We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels. 

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Alonso 
8 years ago

Pero hubo solucion No me dieron la habitacion ,, dijeron q era un error del sistema 

Business response:

Lamento mucho que no hayas conseguido una habitación. Póngase en contacto con nosotros si tiene alguna pregunta sobre nuestras reservas o políticas. 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

Thank you for your feedback. 

Anonymous's profile image
Anonymous 
8 years ago

Smokey night Smoke filled hotel and not good for a person who has allergies. Nasty with cockroaches 

Business response:

I apologize that your stay was less than par. Thank you for letting us know. 

Frequently asked questions about Extended Stay America Select Suites - Jacksonville - North

How is Extended Stay America Select Suites - Jacksonville - North rated?

Extended Stay America Select Suites - Jacksonville - North has a 3.3 star rating with 1,505 reviews. 

When is Extended Stay America Select Suites - Jacksonville - North open?

Extended Stay America Select Suites - Jacksonville - North is open now. It will close tomorrow at 12:00 a.m.