Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

ann 

on Expedia

7 years ago

Kitchen sink & bath tub clogs. If you need help, there's never anyone in the front office. Forgot something in the room after check out. Waited 30 minutes before someone showed up in the front office. The bath tub & the sink clogs. The water doesn't get drained down. 

Julia 

on Expedia

7 years ago

Close to St Vincent's South. Non smoking room smelled of cigarette smoke. Needs deep cleaning and updating. Ice was not available. 

E 

on Expedia

7 years ago

How did this hotel get 3 stars? We booked this hotel which happens to be in my hometown. I knew the area was good, and it had three stars. We got there, and there was no one at the front desk, and a note to use the phone to call someone. Understandable, I guess, as it was 11pm, but definetly not a great first impression. The lady behind the front desk set us up with our room and some sheets for the pull out mattress for my step son. She said she was out of blankets but asked if we wanted to use a cover (we said sure). We get... read more

Dee 

on Expedia

7 years ago

Very disappointing First off I had to wait about 10 for someone to come to the front desk when i arrived. Once she got there she was rude. She had no kind of hospitable attitude. I asked for an extra pillow and was told there were none. As I went upstairs she was delivering one to another room. I got in my room and there were only 3 pillows but we had 4 guest so i called for an extra pillow and she bought one up. So that seems as if she lied. I asked an extra blanket and was told there were none as well. Then there were only... read more

Charlotte 

on Expedia

7 years ago

New Years Eve DJ in the lobby was the highlight of the stay! He was very Friendly & offered ice as the hotel had no ice machine. And shampoo only ... no conditioner for hair. Breakfast consisted of granola bars & coffee. Room was rather outdated. Heater cranked heat , thankfully, as it was unusually cold for Florida. Very disappointed... will not book this hotel chain again 👎👎👎 

Anonymous 

on Expedia

7 years ago

The place was dirty and disgusting and unclean. You couldn't pay me to stay there again. The halls were littered with trash the room was unclean. Very disappointed and a waste of money. Wish I could get a refund... 

Tonia 

on Expedia

7 years ago

Made reservation with conformation got nothing Made reservation with conformation code. And they called me from the hotel and told me. That they had given my reserved room to someone else. And I had to go down the street because they had to dishonor my reservation. I have been driving 15 hours. . Very disappointed about this ! 

luis 

on Expedia

7 years ago

Hotel with strong odor. Hotel with strong odor. Too much noise. And not clean at all