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Extended Stay America Select Suites - Kansas City - South - I-49
- Hotels
- Kansas City, MO
About this business
Location details
11301 Colorado Avenue, Kansas City, MO, 64137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Go somewhere else!!! This place is a dump. The very basics and NO MORE. NOISY CONDITIONS AND NO COMFORT. SPARSE AND DRAB.
Business response:
We are sorry to read that you did not get a good impression of our hotel during this stay. We wish you the best in your future travels.
Had no ideal this was not a standard hotel. it is a extended stay. Meaning we had to take our towels down to the front to exchange and in most cased we had to pick up the other in the afternoon after 3 pm. Only 3 lights in the bathroom. in the kitchen, and directly over the bed. Bingo NO bed lamp. the sheets were to small for the bed. No room services. Our room was 402 window right on the freeway, I could not sleep at all. The vent over the stove was dripping with grease. I have pictures. would not stay in another if they pa... read more
Business response:
We are so sorry for the impression you got during your stay with us. We work hard to deliver a great environment for guests and we’re sorry this was not your experience. We wish you the best in your future travels.
If you can smell don’t stay Hotel is run down and smells the pictures here are also very deceiving
Business response:
I'm sorry to hear that this was your impression of our hotel. Thank you for your feedback.
Don't let the exterior deceive you... it's BAD. Hotel was filthy and reeked of old smoke. I left after being in my room for one hour and found alternative lodging. Scary bad. Hard no.
Business response:
Oh no --- We are so disappointed to hear that you got a bad impression of our hotel. We work hard to provide affordable, clean, and comfortable rooms and we’re sorry your stay fell short.
questionable activity/safety 4 cop cars out front watching the entrance and looking for someone inside, entire place smelled of cigarette and other smoke, homeless man and others just hanging out outside, dog poop in the grass. did not feel safe or comfortable and would not recommend.
Business response:
Thank you for taking the time to share your feedback with us. We’re so sorry to hear that you weren’t able to feel relaxed during your stay. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this visit. Thank you for letting us know your impressions.
Got to our room and the room temp had to be 90 degrees. Tried everything to cool the room down and nothing was working. Called downstairs to get assistance and they said someone would be up, but nobody came. So we packed up and drove home 2 hours and didn't get home til 3 am. Won't be doing this again..
Business response:
Oh no! I'm so sorry to hear about this. I apologize for the great inconvenience this caused you and for the bad impression it left you with. Best Wishes in all your future travels.
The "hotel" was more like a transient motel. The agreement they request you sign states that you understand payment is not the equivalent to signing a lease? The cleanest part of this "hotel" was the parking lot. There was a greasy film on the registration counter, I was afraid to touch it. The "clerk" was sloppily dressed (I don't think sagging pants are appropriate for customer service positions) and had a body odor that reached across the counter. There were food crumbs on the floor of the elevator. The room they assigne... read more
Business response:
Thank you for sharing your experience; we are so sorry to hear that it was such an unpleasant one. We are alerting the operations team so the issues you've noted can be addressed. Best wishes in all your future travels.
The Motel 6 of Extended Stay businesses I would not stay here again, and was glad I got a discount rate on the Hotel.com app.It was not worth full price. I would say this is the Motel 6 of Extended Stay locales. Looking at it that way, I would have had lower expectations - except for the bugs in the room. The check in area did not have a clean smell, can't put my finger on it, but it was not clean. It just had a grungy look. The room was stuffy when we entered and there were some bugs - there was a sign hanging in the kitche... read more
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We strive for an all-around positive guest experience and we’re sorry that was not your experience. We wish you the best in your future travels.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Frequently asked questions about Extended Stay America Select Suites - Kansas City - South - I-49
How is Extended Stay America Select Suites - Kansas City - South - I-49 rated?
Extended Stay America Select Suites - Kansas City - South - I-49 has a 2.7 star rating with 1,238 reviews.
When is Extended Stay America Select Suites - Kansas City - South - I-49 open?
Extended Stay America Select Suites - Kansas City - South - I-49 is open now. It will close tomorrow at 12:00 a.m.