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Extended Stay America Select Suites - Kansas City - Stadium
- Hotels
- Kansas City, MO
About this business
Location details
8805 Leeds Road, Kansas City, MO, 64129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was great. The room was not so great and reaked of cigarette smoke (non-smoking floor).
Business response:
Thank you for taking the time to rate and review your stay with us, Bodhi. We are so sorry that you did not enjoy your time with us due to the unpleasant odors. We will make sure that we review this with the proper channels for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
No no no Getto hotel
Business response:
We hate to see that this was your impression of our hotel. We apologize that we failed to satisfy your expectations but wish you the best in your future travels.
Nothing
Business response:
Thank you for your rating. we sincerely apologize that you did not enjoy your time with us. Thank you for giving us the chance to host you and we wish you the best in your future travels.
There was no wireless available, so I was unable to get some work done that I needed to. There was a lot of noise from the rooms and hallways nearby. It just was not the prime place to be for visiting Arrowhead, although it is very near.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Edward. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
It stunk like smoke, walls were dirty, bed was basically a cot and uncomfortable
Business response:
We sincerely apologize for the offensive odors that were present during your time with us. We never like to hear such feedback, but it helps us improve and work towards positive changes that will maximize the guest experience. We will make sure that we work with our housekeeping team to ensure that the proper procedures are being followed in order to prevent this in the future. Thank you for taking the time to share this experience and we do wish you the best in all your future travels.
They did not provide High Speed internet. They only let you have 2 MB/s if you pay for their highspeed internet @$14/ week then you can run at 10 MB/s. I lost out on this trip because of these
Business response:
Thank you for taking the time to review your stay with us, Casey. We are so sorry that you experienced issues with the Wi-Fi speeds. We understand the importance of these connections and will speak with the proper channels regarding this issue for proper resolve. We do hope that your future travels are wonderful ones.
Felt like a halfway house. I would not recommend this hotel at all. If you’re planning on going to a game and walking to the stadium just pay for parking. This place is not worth it.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you, Ethan. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Slums Motel Poor customer service waited 2 hours for clerk. No one wanted to do their job. Manager was extremely hard to get ahold of. The property manager called in and no one knew the prodigal.
Business response:
Hello Megan. We sincerely apologize for the issues that you experienced with the check-in delays and the overall customer service. This is never the experience that we want you to have with us and will make sure that we review these concerns with our team. We would love another chance to show you a much better experience the next time your travels bring you this way. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Kansas City - Stadium
How is Extended Stay America Select Suites - Kansas City - Stadium rated?
Extended Stay America Select Suites - Kansas City - Stadium has a 3 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Kansas City - Stadium open?
Extended Stay America Select Suites - Kansas City - Stadium is open now. It will close tomorrow at 12:00 a.m.