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Extended Stay America Select Suites - Lakeland
- Hotels
- Lakeland, FL
About this business
Location details
4000 N Florida Ave, Lakeland, FL, 33805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It had roaches and just all around horrible everything was nasty trash everywhere
Business response:
Dear Wyatt, Please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
Stay away from this place Was charged for this room and when I got to hotel I was told there are no rooms
Business response:
Dear Chad, We are sorry for the issues you experienced and regret we could not accommodate you this time. Please be assured that we will take appropriate measures with our team members and train them to handle such situations better. We hope to have another opportunity to welcome you back for a flawless stay.Sincerely,Hotel Management
The only think there was to like was the nice front desk. The whole hotel smelled like cigarettes and weed, the walls were paper thin, dirty all over and a constant dripping noise in the bathroom that even the door being shut wouldn’t help. Ended up not even staying and left after an hour. Didn’t care if I got a refund, just couldn’t stay
Business response:
Dear Kylie, Thank you for being our guest and for your valuable feedback. We're sorry for your experience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Did not like at all rude personnel
Will Not Be Back!! Remote did not work, bed was extremely uncomfortable, no one answered the phone when the front desk was left vacant, and hotel staff knocking on the door asking if we are checking out today hours before the checkout time.
Business response:
We apologize that you did not enjoy your stay with us, Fredrick. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
Frequently asked questions about Extended Stay America Select Suites - Lakeland
How is Extended Stay America Select Suites - Lakeland rated?
Extended Stay America Select Suites - Lakeland has a 3.1 star rating with 1,502 reviews.
When is Extended Stay America Select Suites - Lakeland open?
Extended Stay America Select Suites - Lakeland is open now. It will close tomorrow at 12:00 a.m.