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Extended Stay America Select Suites - Laredo
- Hotels
- Laredo, TX
About this business
Location details
1103 Bob Bullock Loop, Laredo, TX, 78043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
La televisión no contaba con control remoto y aunque lo solictamos en recepcion nunca nos lo dieron
Business response:
Gracias por el comentario Trabajamos arduamente para ofrecer habitaciones limpias y cómodas con cocinas en la habitación e instalaciones de lavandería hágalo usted mismo en el lugar. Nos disculpamos por el problema del control remoto del televisor y esperamos tener la oportunidad de impresionarlo realmente la próxima vez que sus viajes lo traigan de esta manera. Thanks for the review. We work hard to deliver clean, comfortable rooms with in-room kitchens and do-it-yourself laundry facilities on-site. We apologize for the TV ... read more
Not good would not go back The people that ran it i guess lived there they had kids and they were running up and down the hallway at 11 o'clock at night and leaving toys in hallways also bed was uncomfortable and sink was clog up and took a day to unclog had bugs in wash room
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We work hard to provide affordable, clean, and comfortable rooms and we’re sorry that was not your experience. We wish you the best in your future travels.
Very disappointed. The hallway smells very smoky. The The room itself had a very bad/cigarette smoke which made it a difficult stay.
Business response:
I'm so sorry to hear about your disappointing stay and especially that you encountered unpleasant smoke smells. Thank you for letting us know how we came across so we can address these things.
horrible el hotel sucio, mal olor en el hotel y la recepción esta
Not worth it Worst customer service ever. The receptionist doesn't know how to do her job, and no people skills whatsoever, very rude. We had to wait in the lobby more than 30 minutes for her to finish what she was doing, she closed the blinds from the front desk, disappeared for 15 more minutes, and then she comes back and says we don't have a reservation. she proceeded to say, “wait I found it”. we then get to the room and it smells bad and roaches everywhere. A REAT AREA FROM I 35 IT'S MUCH CLEANER and SMELLS BETTER and t... read more
Business response:
We are deeply disturbed to learn that this was your experience at our hotel. We are sorry that you did not get a more pleasant impression of us and we wish you the very best in your future travels. Thank you for this feedback so we can continue to improve.
Nothing at all i will never rent there. 🤔🤔🤔🤔🤔🤔🤔🤔🤔😡😡😡😡😡😡😡
Business response:
Oh no! We are sorry to see that we've made a bad impression on you. We hope to welcome you as our guest to be able to change that impression to a positive one.
Uncomfortable beds. Airplane pillows. Musty smell.
Business response:
I'm so sorry to hear that you had an unsatisfying stay with us this time. Thank you for the feedback.
I stayed here for about 3 weeks for work and should have picked somewhere else. My room had a broken shower head and it took 3 times asking for it to be fixed while waiting a few days between asking each time for it to be fixed. Also if you ever needed staff past 6pm good luck. The sign states there should be someone at the front desk till 8pm, and to call after. Also it seemed like the cops were always there when we got back from work. Or late at night as my room was on thr first floor and their lights would light up my roo... read more
Business response:
Oh no! It's truly heartbreaking to hear that you did not have a great stay with us. We apologize for the frustrations and inconveniences you experienced. Thank you for the feedback.
Business response:
Thank you for rating our hotel. We hope you'll consider another visit for a truly wonderful stay with us.
Frequently asked questions about Extended Stay America Select Suites - Laredo
How is Extended Stay America Select Suites - Laredo rated?
Extended Stay America Select Suites - Laredo has a 2.8 star rating with 830 reviews.
When is Extended Stay America Select Suites - Laredo open?
Extended Stay America Select Suites - Laredo is open now. It will close tomorrow at 12:00 a.m.