Extended Stay America Select Suites - Laredo

Edna Edith 

on Expedia

7 years ago

Muy malo La base de la cama estaba quebrada y en la cocineta habia cucarachos. 

Cynthia 

on Expedia

7 years ago

Cheap and you get (most of) what you pay for Cheap hotel, room was dirty and heater was broke. Cockroaches in the room, which is common for the area but I had to argue for a few bait traps for my room. Most of staff was rude- Only one woman behind the counter was ever polite and helpful, the rest of the employees were neither. They hardly attend the front desk and are rude when you go there ask for anything, like more toilet paper or fresh towels, which you have to collect yourself- forget room service. Bed is very uncomfort... read more

Mayur 

on Expedia

7 years ago

Worst- AC/Heater not working & Cockroaches roaming I had very worst experience at hotel - WoodSpring Suites Laredo, Laredo. I have already reported complaints to Expedia on same. Still awaiting response from Expedia. Problems - The AC/heaters were not working in the hotel room. Also lot of cockroaches in the room. It took 3 calls and 45 minutes to get some one to my room door for look into the problems. However no resolution was provided and told that no alternate rooms are available where I can shift. I was very much tired ... read more

Susan 

on Expedia

7 years ago

Wrong choice of hotel To start when I check in there was a man sitting in small entrance in a folding share smoking a cigar who look scary with dreadlocks. Then attendant ask for payment in cash stating cc machine did not work. Thank god I paid online. Room was not clean, table was stickiy, bathroom had same sticky stuff, no soup or shampoos. Towels were thin and old. Noising during night staff making noise. Getting to hotel was bad because of road construction. 

Karina 

on Expedia

7 years ago

Pesimo establecimiento No respetan reservacion y no tienen servicio despues de las 10 de la.noche 

Yvette 

on Expedia

7 years ago

Extremely old; wood smelled causing allergies, walls too thin for the loud noise that was permitted. Next to busy freeway. 

Alberto 

on Expedia

7 years ago

They did not respect my reservation. They sold my reservation, I did arrive late evening and the told me that they sold my room, so I had to go out to find a new hotel..This is not good at all 

SANDRA 

on Expedia

7 years ago

FAR FROM EVERYTHING, HARD TO REACH, DIRTY IT AS HARD TO REACH, BECAUSE OF THE ROAD WORK, BUR ANY SIGNS FOR DIRECTIONS. SOME COCKROACHES IN THE BATHROOM, AND THE SINK WAS DIRTY.