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Extended Stay America Select Suites - Little Rock - Southwest
- Hotels
- Little Rock, AR
About this business
Location details
21 Remington Dr, Little Rock, AR, 72204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating, Kandic. We are so disappointed to see the low rating and apologize for any issues that you had that led to the low score. We will use this as an opportunity to improve.
Roach infested. Cleansing was not practiced in hotel
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
I NEVEN STAY THEY DIDN'T HAVE A ROOM AVAIL FOR ME
Business response:
Thank you for sharing the details of your experience with us. We hate to see that due to being at occupancy you were unable to stay with us. We work hard to ensure that no guest experiences this issue and we can't apologize enough that this impacted your travel plans. We will make sure that we work hard to avoid this for any of our future guests. Best wishes in your future travels.
Disgusting Horrible dirty nasty filthy hotel!
Business response:
We appreciate you taking the time to review your stay, James. Please accept our sincerest apologies for the issues that you experienced with the overall cleanliness and pest sightings. This is in no way the exceptional experience that we wanted you to have and we apologize for any inconvenience that this caused. We hope that your future travels are wonderful ones.
Very unacceptable Unsafe hotel. Female friend I was staying with was approached several times by creepy guys when I wasn't with her. 2 of the guys followed her to the room and we're pounding on the door. Called front desk and said it wasn't there problem.
No room when I arrived even with a prepaid reservation.
Business response:
Thank you for sharing these details of your experience. Please accept our sincerest apologies that you encountered issues with the reservation due to room availability. This is never our intention, and we just hate to see that this happened. We are terribly sorry for any inconvenience that this created and will work hard to improve the overall guest experience moving forward.
Filthiest hotel ever! Filth was everywhere. Had 3 cockroaches in my room. We asked for a refund and booked a different hotel. Awful!
Business response:
Hello Gerald. Thank you for your review. We can't tell you how disappointed we are to see that you experienced these issues and apologize for the impact that they had on your stay. We take cleanliness very seriously and we can assure you that we will address these concerns with our housekeeping and front desk team. We are so sorry that we failed to satisfy your expectations and hope that all your future travels are wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Little Rock - Southwest
How is Extended Stay America Select Suites - Little Rock - Southwest rated?
Extended Stay America Select Suites - Little Rock - Southwest has a 3.3 star rating with 611 reviews.
When is Extended Stay America Select Suites - Little Rock - Southwest open?
Extended Stay America Select Suites - Little Rock - Southwest is open now. It will close tomorrow at 12:00 a.m.