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Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Receptionist was really nice and helpful. My room was not clean, had pills on the floor, hair and stains in the bed, and hair in the bathtub, as well as stains and grime all over the walls and in the nightstand.
Business response:
Dear Makayla, Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered, which resulted in a disappointing stay. We have checklists to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, so we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to ensure this isn't repeated. We hope you will give us another opportunity to provide a better exper... read more
Do not stand this property. There's no lobby. It's impossible to check in after hours. The other hotel guests are disgusting and loud. Absolutely do not stay at this hotel.
AVOID Very unwelcoming Facility. No Sign on the building, No outside lighting (so you didn't know what was the front or back). Cars, and buses parked wherever they please blocking one of the exits. There is NO lobby... you basically check-in, in the hall through a window (Old school motel 6). Nothing about this property is inviting. The room was clean but that's about it.... I would not recommend this facility to anyone.
I canceled a non refundable reservation because i did not feel safe staying here. Driving up the people around the building set the tone. The lighting was terrible. I went to check in and refused to get out of my car. I would rather lose out on $90 then risk stauing there.
Could be better. There were cockroaches in the kitchen area. Not what I expected. There was no outside lighting turned on when it got dark. Summer managed to get half of it turned on around 10 pm, but there was no lighting turned on over the doorways. Other than that, the price was great, staff was courteous, and bed was comfortable. Accepting pets was the best!
Dirty This property was dirty. Extra costs for everything you need when staying in suite.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,224 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.