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Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could be better. There were cockroaches in the kitchen area. Not what I expected. There was no outside lighting turned on when it got dark. Summer managed to get half of it turned on around 10 pm, but there was no lighting turned on over the doorways. Other than that, the price was great, staff was courteous, and bed was comfortable. Accepting pets was the best!
Dirty This property was dirty. Extra costs for everything you need when staying in suite.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
This has got to be the most disgusting, dirty, unsafe hotel I've ever stayed in! The time was sparce. I had a bed, night stand, dresser and TV. There was a full size fridge that worked and a stove/microwave but no pots or pans/utensils for use. (as a traveler you don't pack these) and they were not offered. No coffee maker and the bed may as well had been the floor. This place smelled like a marijuana plant and people smoked in their rooms and in the lobby! The cops were called more than not and there was a fight and gunshot... read more
Business response:
We appreciate your honest feedback and highlighting these concerning issues. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Supposed to be extended stay hotel. No plates, utensils. No coffee maker. People don’t travel with these kinds of things. It was very quiet. The front desk did give us 2 plastic spoons and 2 styrofoam cups. I was lucky to have brought tea bags with us.
Business response:
Thank you for your feedback, Catherine. We apologize that we failed to satisfy your expectations, and that we fell short in delivering an exceptional stay. Since we are more of an extended stay, our amenities do differ from that of most hotels. We apologize if you were not aware of this prior to checking in, but wish you all the best in your future travels. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for taking the time to rate your stay with us, Jason. We hate to see that we did not earn a higher rating, and apologize if we disappointed you during your time with us. We would love another chance to show you a much better experience the next time your travels bring you to the area.
Smelly The hotel smelled bad, the air conditioner did not work. I tried calling you guys to get some of my money back and I have not received a call back yet. I will never stay there again.
Business response:
Thank you for letting us know about the issues with cleanliness and maintenance issues, Carrie. Your feedback helps us get better. We will look into this issues and hope to resolve it efficiently and accurately. We do hope that all your future travels are wonderful ones.
Business response:
Thank you for reviewing your stay with us, Brent. We are terribly sorry to see that you did not enjoy your time with us. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,250 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.