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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for your feedback.
Business response:
We are so sorry you were not pleased with your stay. Thank you for taking time to rate our hotel.
I was moved to another WoodSpring location in Lubbock at the last minute. The West location was uncomfortable, a little dirty and had an awful smell in the hallway all weekend.
Business response:
I'm so sorry to hear that you had a disappointing stay and I apologize for the inconvenience you experienced. I hope you'll give us another try the next time your travels bring you to the area.
The bed was like land on nails hard as rock. The. The air condition would come on and cut off and get real hot in the room. never clean a room while we're there also back door get in hotel wouldnt work after 1 day they seam money gungery there o ly 1 bed in that hotel will not stay rhere again
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We are known for our affordable, clean, and comfortable rooms and we’re sorry that was not your experience. Thank you for your feedback and we wish you the best in your future travels.
1 on this The bed was very uncomfortable hard as nails the AC half the time didn't work the following day the back door again the property wouldn't work with the card seem like you tell them they didn't care
Business response:
I'm so sorry to hear that you had a disappointing stay. Best wishes in your future travels.
I never saw the property. They called a couple of hours before check in and said they were overbooked. Imade the reservation 4 days earlier. They at least should have notified me within 1 day
this hotel is in need of upgrades. If you just need a place that has a bed and running water then this is it. Did not have any extra towels available, only supplied two and we were told there were no more. No amenities what so ever. Bring your own. Trash on property was overflowing for two days. Very disappointed. I won't stay here again.
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We are known for our affordable, clean, and comfortable rooms and we’re sorry that was not your experience. Thank you for your feedback and we wish you the best in your future travels.
The hotel trash can at the entrance of the hotel was full so you see trash everywhere.
Business response:
Thank you for this feedback. What you've described is not the first impression we were aiming for and we apologize for the unpleasantness.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 795 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.