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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you, Patsy. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Kristen. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Sad
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Nothing It Smelled Like Mildew
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
I didn’t like the roaches in my room! Also it’s run down & looks nothing like the pictures on their website. The whole hotels hallways reeked of Marijuana. I wouldn’t ever stay there again!
Business response:
Oh no! We are so disappointed to read that there were possible pest sightings! We take these reports very seriously and will make sure that we forward this to our pest control provider to prevent these issues in the future.
Horrible It was horrible had roaches in the room snd y’all charged me for trash being left in the room when y’all have people who cleans the rooms so I will never come back to stay it was horrible
Business response:
We sincerely apologize for the problems that you encountered with the pest sightings as we know the inconvenience that this creates. We will work with our pest control provider to service the property as well as our housekeeping team to make sure the proper procedures are being followed to prevent these problems in the future. We know that your time is valuable, and we truly apologize for the inconveniences that you experienced during your time with us. We wish you the best in your travels.
Room was infested with Baby Roaches, literally everywhere. Front desk would not refund me for remaining days when I wanted to leave. So I just left and lost a couple hundred dollars.
Business response:
Bree, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 731 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.