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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
There’s roaches in the room crawling on the walls.
Business response:
Hello. We deeply apologize for the issues that you experienced associated with the pest sightings. We are currently working extremely hard at that location to address and fix the problem. We are sorry for any inconvenience that this caused but appreciate you taking the time to provide us with this feedback.
Business response:
Oh no – we’re so disappointed to see a 1-star rating. We hope you’ll stay with us again for a better experience and thank you for taking the time to provide us with this feedback.
Never Again. Had to wait at the lobby for 15 minutes before someone helped me. Had to switch rooms because bed got me itchy!
Business response:
We are sorry to see a low rating and hope you'll consider staying again for a better experience with us.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Do not book this property even if it's 1.00! First, we arrived at 6:30 p.m. and had to call "500" to get someone to the desk. The lady was nice when she answered and said she was on the 3rd floor and would come down. The front desk staff is over worked and has to do everything for the guest. Ok we get two rooms and one to be smoking and was in a totally different floor. I dealt with that. The rooms were poorly cleaned, smelly, and wreaked of urine smell. The bed slid and was small and uncomfortable. The shower in my room had... read more
Business response:
Thank you for your review. I’m so sorry to hear that our hotel did not meet your needs during this stay. I appreciate that you mentioned the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that.
Business response:
We are so sorry you were not pleased with your stay.
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 731 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.