Extended Stay America Select Suites - Newport News - Oyster Point

Milkdud 

on Expedia

5 years ago

This location is extremely poor when it comes to the cleaning. My first night I had some kind of drink sticky liquid stain on the floor. The fridge handle was so nasty I didn’t even want to touch it. Inside of the fridge made me wanna throw up. Open the Cabo under the sink and there was black moldy spots. I had asked for dishes and there was wet mold in one of my bowls. They could at least have someone do outside door maintenance and make sure the elevator, stairs, and walkways aren’t filled with nasty cobwebs, bugs, dirty, ... read more

charmeun 

on Expedia

5 years ago

orr Stay! Rooms and carpet need major upgrade... I did not feel safe because people hanging outside my room door. The parking lot was dirty and the front desk staff is not on one accord ... they all tell you something different. I will not recommend this hotel to anyone and will not be staying here ever again! 

Richard 

on Expedia

5 years ago

Pest Problem Roaches and mice. People yelling 2am evey night. Was miserable. 

Anonymous 

on Expedia

5 years ago

Horrible The dirtiest most foul smelling hotel i ever stayed at. Stains all over the carpet. No blanket. There was garbage under the beds and behind the chair. Stains all over the walls, and what i assume is mucus on the lamp shade. I wasn't able to get a refund and i refuse to sleep in such filthy conditions. Beware of this place. 

melissa 

on Expedia

5 years ago

Horrible, run down property It took 4 room assignments before i got one that was suitable to stay in. The first two rooms were dirty. The sheets were off the beds and they had not been cleaned. The third room had broken drawers, the TV didn’t work, and the AC didn’t work. There was also no shower curtain???? This is after driving 5 hours and it was late at night. The only reason I stayed, was because I was charged a deposit, which I did not know about until I checked in, and it wouldn’t be credited back to my card in time fo... read more

Anonymous 

on Expedia

5 years ago

I was advised I would not get charged unless I checked in