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Extended Stay America Select Suites - Orlando - Airport
- Hotels
- Belle Isle, FL
About this business
Location details
1934 McCoy Road, Belle Isle, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hay cucarachas!!!
Business response:
Dear María, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
This location is by far one of the worst Hotels I’ve been in ever , it’s roach infested , the carpet in the hallway was felty , stepped in the room and it had a foul odor like it was coming out the walls . They had a sofa chair that looked like a dogs tried to eat the chair , The cabinets is made out of wood perfect haven for roaches The bed is metal , sheets raggedy . Only good thing was the pressure that come out the shower .
There were bugs everywhere in the hotel and there was people drinking outside the property
Roaches roaches roaches.. place is kinda filthy with ants and roaches…
Hello, I recently stood at the hotel and I was really disappointed, my room was 329 my say was from 4/20 to 4/26 there was roaches in the room that we had to leave a light on so they wont come out and you till can see them-I have pictures, also there are fleas my 6 year old has flea bites on her face and i have some as well in my back. The floors were not very clean when we arrived it looked like they did not sweep the floors, also the tub was clogged the entire time I was there which I reported 4 times and no one ever came.... read more
Business response:
Thank you for providing us with such essential feedback that will help us improve, Sylvia. We hate to see that we fell short in delivering the high-quality of service that so many of our guests have grown to love. Your review highlights the areas that we can improve upon and we will make sure that we do just. Best wishes in your future travels.
I would not stay here again. They advertise a kitchen yet have NO pots/pans, utensils, cups, coffee maker. We found some type of dirt between the sheet and very thin covers. Cockroach’s were found on several days. Only 2 towels were allowed to be had for a 4 person room. The front desk only was open 9-8 so we actually never saw anyone since we left earlier than that and returned after closing to talk to anyone. It was my own fault for not checking before booking but there is no pool. The water pressure/temperature was not gr... read more
Business response:
Heather, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Estaba muy sucio todo, en la habitación y en los pasillos e incluso el ascensor. Habían cucarachas caminando por la cama, el refrigerador y el baño, uñas en el suelo, pelos sobre el inodoro, extremadamente sucio, daba grima.
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Rommel. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Frequently asked questions about Extended Stay America Select Suites - Orlando - Airport
How is Extended Stay America Select Suites - Orlando - Airport rated?
Extended Stay America Select Suites - Orlando - Airport has a 3.3 star rating with 1,599 reviews.
When is Extended Stay America Select Suites - Orlando - Airport open?
Extended Stay America Select Suites - Orlando - Airport is open now. It will close tomorrow at 12:00 a.m.