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1934 McCoy Road, Belle Isle, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Desk clerk asked upon arrival for check in. Hotel wanted me to give them 2 hours to clean my room for my stay. I said by all means NO THANK YOU. !!!!! THEY SAID NO. ONE SHOWED UP TO WORK TO CLEAN MY ROOM. I said, WHY didn't the Hotel manager clean my room??? Is your manager lazy ???? He said he didn't know the answer, and it didn't seem like he even cared, he offered an expedia refund.
Business response:
We are so sorry for the negative experiences you had before you ever got to stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
Wouldn’t Recommend First, as we pull up we see that one window is boarded up on the front of the hotel. The staff at the desk seemed a little new and unsure of what to do, but that’s not too big of a deal. The room was advertised as being two queen beds, which we needed for our 4 guests — upon entering the room we found that it was in fact two full beds, which was frustrating as we are all tall individuals. The walls are PAPER THIN, and we could hear a bunch of children sprinting up and down the halls until probably 1 AM. Ev... read more
Business response:
Thank you for your review. We know most hotels provide daily cleaning with fresh towels so that is a natural expectation. WoodSpring Suites is a value focused extended stay hotel, which is why we offer bi-weekly housekeeping for guests staying more than seven nights. This allows us to provide you with the best value possible, while also giving you more privacy during your longer stay. Any guest wanting a fresh set of sheets or towels in-between the scheduled housekeeping can wash our linen in the guest laundry room or can sw... read more
Bare bones, poor location Bare bones, no coffee or any kitchen utensils in kitchenette unit, no hairdryer, no maid service all week, seems to be a weekly or monthly rental for displaced or disaster families, noisy people and traffic noise
Business response:
Thank you for your review. We value your feedback and are sorry to hear that our hotel did not provide you with the amenities you expected. We know most hotels provide daily cleaning, cookware, and other amenities so that is a natural expectation. WoodSpring Suites is a value focused extended stay hotel, which is why we offer bi-weekly housekeeping for extended stay guests and an option to add cookware to their rooms. This allows us to provide the best value possible for our guests so that they customize their stay just the ... read more
wont stay there again...ever. (large) dogs in next room barking all night. while at elevator...when door opened a very large dog lunged out at me. i feel that had it not been muzeled i would have been attacked. kids yelling and running up and down the halls. no hair dryer.
Horrible experience and will NEVER stay here again Started when no one was at the front desk to check in then they call me 3 hours later and ask if I’m ever going to check in! Then they all my room at 2 AM on the house phone looking for the overnight manager to check someone in. Then a staff person tries to enter my room at 2:30 AM. Unbelievable!! Room smelled like smoke on top of all that.
Horrible hotel Be warned. Do not stay here. You will regret it, trust me.
Poco agradable El checking fue rapido pero la habitacion apestaba a cigarrillo, el ruido es incomodo ya que los pasos del huesped de arriba se escuchaban en la habitacion. Estuve 15 dias y nunca recibi servicio de housekeeping ya que te ofrecen el servicio de cada 2 semanas. No me gusto
Orlando stay Hotel off beaten path was not customer friendly for a late arrival
Horrible and filthy From the outside looking it seems nice however I got moved into three different rooms within 15 minutes of being on the hotel property due to how filthy ( not dirty) but filthy the rooms, including the bathroom were. I feel bad for the young working the front desk because he was the only hotel staff memeber working. But I’m sorry I would not reccomend this hotel. Corporate needs to do better!
Extended Stay America Select Suites - Orlando - Airport has a 3.3 star rating with 1,599 reviews.
Extended Stay America Select Suites - Orlando - Airport is open now. It will close tomorrow at 12:00 a.m.