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Extended Stay America Select Suites - Orlando - East
- Hotels
- Orlando, FL
About this business
Location details
216 South Goldenrod Rd, Orlando, FL, 32807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No Frills Not exactly a Ritz Carlton, but hey, you get what you pay for. If you want something no frills, and just a bed and a shower, that’s somewhat ‘clean’, then this is the place for you.. the good thing about it, it’s cheap!!
Business response:
Dear Samuel,Thank you for sharing your perspective. We appreciate your recognition of the affordability and practicality we offer. While our focus is on providing a straightforward and cost-effective stay, we continuously strive to enhance cleanliness and comfort for all our guests. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
Absolutely horrible hotel. The place was filthy. The rooms smelled. And the area around it is unsafe. I would not let my family stay there and we did not stay there.
Business response:
Dear William, Thank you for your feedback. Our hotel does reviews and addresses our guest's concerns very carefully. Please accept our sincere apologies for the cleanliness and a few issues you had during your stay. Our security team is reliable and well-trained. We appreciate you bringing this to our attention, and we are very grateful for your patience. We hope to have an opportunity to provide you with the outstanding stay you deserve in the future.Sincerely,Hotel Management
This is a HORRIBLE place to stay. Our room smelled moldy/mildewed. Do NOT stay here!!
Business response:
Dear Minnie, Please accept our apologies for your suite not being fully ready when you checked into our hotel. We regret any miscommunication between our housekeeping and front office, as a suite should only be made available for occupancy once the cleaning process is complete and a supervisor has inspected it. We take great pride in our hotel's service, cleanliness, and maintenance, and we hope this isolated incident will not keep you from returning to enjoy a much-improved experience with us next time.Sincerely,Hotel Manag... read more
No heat and TV did not work
Business response:
Dear ALEXANDER, Thank you for posting a review of your recent stay. We apologize for the issues with your suite's TV and the air conditioner. We appreciate you bringing this to our attention, and we want to let you know we will address these concerns. Our team conducts routine maintenance throughout the hotel on a regular structured program basis, and we will pass along this feedback. Thank you for being so patient, and we hope you will consider giving our hotel another chance so we can leave you with a much better impressio... read more
Dirty noisy unsafe drugs
Business response:
Dear Enrique,Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - East
How is Extended Stay America Select Suites - Orlando - East rated?
Extended Stay America Select Suites - Orlando - East has a 2.7 star rating with 1,245 reviews.
When is Extended Stay America Select Suites - Orlando - East open?
Extended Stay America Select Suites - Orlando - East is open now. It will close tomorrow at 12:00 a.m.